Rita's Italian Ice - Carta

15430 Old Columbia Pike, Burtonsville, MD, 20866, United States

🛍 Pizza, Italian, Desserts, Ice Cream

4.6 💬 551 Reseñas
Rita's Italian Ice

Teléfono: +13014210013

Dirección: 15430 Old Columbia Pike, Burtonsville, MD, 20866, United States

Ciudad: Burtonsville

Menú Platos: 17

Reseñas: 551

Sitio Web: https://www.ritasfranchises.com/Burtonsville

"I have always loved Rita's and it has been a beloved family tradition for many years. However, my experience today was disappointing. I was greeted by a nervous server and an overly aggressive owner. When I made a simple request for a little less Italian ice in order to make room for more custard, the owner or manager responded inappropriately. They insisted on explaining the costs involved with my request, even going so far as to claim that they would go out of business for accommodating a small extra serving of custard. I was willing to pay for the additional custard and asked if it could be offered on the side, but this request was also denied. Instead, I was told that the only option was to have the extra custard on top of my cup, and they didn’t even have a lid to cover it. I really don’t understand why they are in the customer service industry. This was the worst experience I've had. I would recommend trying the location on Muncaster Mill Rd, where the staff is more customer-oriented and capable."

ADAM ADAM

I enjoy Rita's Ice cream A lot, Will recommend to you all

Dirección

Mostrar Mapa

Reseñas

Veronica
Veronica

Burtonsville offers reasonable parking and has outdoor picnic tables available.


Brad
Brad

The wait was long, but it was absolutely worth it. A taste of heaven in every bite!


Church
Church

There was a line both times I visited. It was worth it. Many choices, I plan to try them all. Ver carta


Fatmata
Fatmata

They serve consistent custard and ice but the service is slacking a bit. Probably would benefit from more staff or more training.


Joshua
Joshua

When the heat is on, it's all about Rita's. The swirl is my favorite. So come down and cool down a bit and stuff yourself with some ice cream. Yum yum in my tum tum.


Alex
Alex

This place was so charming! The decor featured red and white stripes, and they had a nice outdoor seating area. The staff was friendly and our order arrived quickly. I ordered my usual from Rita's: blue raspberry and root beer Italian ice topped with gummy bears. It really captured those flavors perfectly, and I loved it! My friend tried the pear ice cream, and they enjoyed it, commenting on how surprised they were at how generous the small size portion was. It might be a little larger than expected, but overall, this place is fantastic! Ver carta


Keisha
Keisha

A new summer flavor has just been released: Peach Ring Italian. It sounded both refreshing and delicious, so I had to give it a try. I ordered a large Gelati and paired it with Key Lime Italian Ice and Vanilla Custard. This combination was perfect for me; the Peach Ring had a lovely peach flavor that was just a little on the sweet side, and the tartness of the Key Lime balanced it out beautifully. I'll definitely be back for another visit, perhaps exploring different pairings next time. The service was excellent too—I was greeted warmly, my order was made exactly as I requested, and checkout was quick. Everything was spot on. I absolutely love Rita's!


Nathaniel/Javita
Nathaniel/Javita

We visited Rita's and ordered five items, including an Italian ice. This was the first time I had encountered fruit in an Italian ice from Rita's, and it was meant for a family member who was unaware and didn't want the fruit. Upon discovering it, he was quite surprised. When we approached the young cashier about exchanging it for a fruit-free option, she informed us that it was already made and couldn’t be changed. We then inquired about a discount if we decided to purchase another Italian ice without fruit, but she explained that they don’t offer discounts. It seems they also don’t prioritize resolving customer issues. We will not be returning to this Rita's in the future.


danielle
danielle

I have always loved Rita's and it has been a beloved family tradition for many years. However, my experience today was disappointing. I was greeted by a nervous server and an overly aggressive owner. When I made a simple request for a little less Italian ice in order to make room for more custard, the owner or manager responded inappropriately. They insisted on explaining the costs involved with my request, even going so far as to claim that they would go out of business for accommodating a small extra serving of custard. I was willing to pay for the additional custard and asked if it could be offered on the side, but this request was also denied. Instead, I was told that the only option was... Ver carta

Categorías

  • Pizza Sumérgete en nuestras pizzas perfectamente horneadas, elaboradas con masa lanzada a mano, rica salsa de tomate y una mezcla de quesos gourmet. Cada rebanada estalla con ingredientes frescos, asegurando un bocado delicioso cada vez.
  • Italian Saborea los ricos y diversos sabores de Italia con nuestro menú, que ofrece pasta clásica, risottos sabrosos y platos tradicionales de carne y mariscos, todos elaborados con ingredientes auténticos y pasión. ¡Buon appetito! Ver carta
  • Desserts Disfruta de nuestra selección de postres indulgentes, desde lujosas creaciones de chocolate hasta delicadas delicias infusionadas con frutas, cada una diseñada para terminar tu comida con una nota dulce y dejar tus papilas gustativas ansiando más.
  • Ice Cream Una deliciosa selección de helados cremosos y artesanales con una variedad de sabores que van desde la clásica vainilla y chocolate hasta opciones únicas como miel de lavanda y mango picante, perfecto para satisfacer tu gusto por lo dulce.

Comodidades

  • Wifi
  • Takeout
  • Carta
  • Delivery
  • menú
  • Parking Area

Restaurantes Similares