"Friend of mine went in here for lunch, but unfortunately I couldn 't tag along due to a work schedule. We 've both been here many times and enjoy the food and the staff. This negative review purely is reflective of the manager that was on duty 10/14. I asked my friend if he could bring me back a Thai Tea (theirs is my favorite it is so so good) but with no ice so it wouldn 't melt on his walk back to the office. He asked the waitress if he could order it with no ice, she was very kind btw, and she went to ring it up and the manager, who was in ear shot said if he doesn 't want ice it 's gonna cost him extra. in a very nasty tone. It 's a shame that such a nice, local business wants to try and make an extra buck over ICE. The principle of it is, my friend paid for it regardless, but the nasty attitude was uncalled for. Keep the wonderful food and staff, find a better manager who actually likes to engage with their customers."