Teléfono: +13522436422
Dirección: 1500 E Highway 50, 34711, Clermont, United States
Ciudad: Clermont
Menú Platos: 35
Reseñas: 3495
"We placed an online order with specified pickup timeand arrived at the restaurant. I received a text message stating to reply with my space number and my order is being prepared and would be delivered to my vehicle. 10-15 minutes passed the time window of when my food would be ready and I called the restaurant to see the status of my order. The girl answering the phone said that texting program doesn 't work because the restaurant doesn 't have wifi... No apology. We received our order, brought it home to eat and were shorted add on ribs (about $20 worth). I immediately called and told them the situation and the girl 's solution was, Oh, do you want to come back and get them or do you want them next time you come? I told her we are sitting down ready to eat and I would prefer to just receive a refund. She said her manager would have to do that and we should see it reflected on our method of payment in the next 24 hours. I asked specifically for some sort of confirmation, whether an email or text that we will be refunded, but she said we 'll receive that after her manager processed the refund for the add on. We gave them 48 hours and still did not receive the refund. My wife had to call and finally receive the refund almost a week later. The food here is good. The service is terrible. If you know certain systems aren 't working for online orders, turn them off so your customers don 't get misled that they are being properly served, when they aren 't."
Todos los precios son estimaciones en menú.
Clermont, conocida por sus colinas onduladas, ofrece una mezcla vibrante de restaurantes locales con barbacoa sureña y cítricos frescos de Florida, reflejando el encantador espíritu comunitario.