Teléfono: +17033721805
Dirección: Vocelli Pizza, 9000 Lorton Station Blvd Unit J, Lorton, VA 22079, USA, United States
Ciudad: Lorton
Menú Platos: 35
Reseñas: 1329
Sitio Web: https://www.vocellipizza.com
"Definitely skip Vocelli 's If ' you 're looking for a convenient place to order dinner for the family without a lot of hassle. If you do order from them, be sure to have a backup plan. Summary: Wrong order, forced me to chase them down for answers, refused to make it right, no apology, not apologetic at all, wouldn 't even refund the full value of the missing pizza, sketchy request for credit card info they already had. Details: Wife and child were sick and I had to work late. She wanted pizza, so I tried to order online from Vocelli 's website because they 're nearby. Took a long time to get here, and when it did, the order was wrong. I had ordered 2 pizzas, one with some unusual toppings that only I like and one that everyone else would like. In place of the pizza I 'd ordered for the sick members of the family was one that had a foul smell to it. I think it was mushrooms and onions, but in any case, not something anyone in this house would eat. I called the number for the local franchise to get a wireless customer has been disconnected message. I had to go look up the corporate help number and they called the place and said it was just busy (maybe my cell company was acting strange, but wireless customer has been disconnected is different from busy and it 's not ambiguous. Eventually I managed to contact the local Vocelli 's and the guy told me the driver had mixed it up and he would call to get it corrected. 30 minutes later with a hungry 3 year-old waiting, I had heard nothing so I called again. This time they tell me it 's too late, we 're not going to get a pizza. This was 7:30pm and supposedly the store closes at 10pm. He says: do you want me to take $10 off your order? I had been charged $11.18 for the missing pizza not including delivery, tip, and tax. I said, at least give me back the full value of the pizza that is missing. After arguing, he said he 'd charge back $11. I didn 't have time to waste on him since I had a sick family to take care of and work to do, so I said fine, but this is the last time we order from you. Then he pauses, and asks me for my credit card number. I had already given the order number and the address, and it was an online order that I knew was in his system. Why not just charge it back from that? I decided that $11 was not worth the risk of having my credit damaged by fraud and told him to forget the whole thing. No hint of an apology the whole time, not even an insincere one. Hey man, I get that you 've had a long day, but you 're not the only one. Then I had to find alternative dinner for my sick 3-year old and break the news to my sick wife that she 'd have to wait for something else, too. There 's a Paisano 's and a Bozelli 's both very close to this Vocelli 's, and both have been reliable, so there are better options even if you don 't like the big chains for a pizza. Vocelli is thoroughly disappointing. In the end, I had to put the bad pizza out in the garage because of the foul smell it"
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Entrantes
Pizza
Artisan Pizzas
Ensaladas
Postre
House Baked Subs
Platos De Pollo
Pasta
Alitas De Pollo
Alas
Alitas de pollo tiernas y jugosas, bañadas en salsa picante o barbacoa, servidas con apio y aderezo de queso azul.
Artisan Pizza
Bocadillos
Pollo
Submarinos Fríos De 10"
Sándwiches
Strombolis
Guarniciones
Strombolis Y Calzones
Pasta Entree
New York Style Gourmet Pizzas
Overstuffed Subs
Most Popular
Aperitivos
User
Very clean business, many options! We were received as soon as we got in. The pizza is always delicious.
Dirección
Reseñas
User
They delivered the wrong pizza, but they quickly corrected it and sent the right order. The red pizza is fantastic!
User
So there was a small problem, but the Lord who held the fort immediately corrected and offered a free 2 liters. No biggie, love her buffalo wings.
User
This is one of the best pizza spots around. I'm from NYC and this is as close as I'm going to get to tasting my hometown slice. The staff is also incredible. Ver carta
User
This was our first time here, we just moved, the pizza was amazing!! The gentleman that was working mad us the best pizza and also was very professional and very nice. I would highly recommend this place to any pizza lovers! We'll definitely be back! ?
User
The new plant-based sausage crumbles are very tasty! Please keep it on the menu! Want to give special recognition to Tom. Made my walk-in and takeout order experience so pleasant. Bright and friendly, I can tell Tom?s number one priority is customer satisfaction. Keep up the good work!
User
The new plant-based sausage crumbles are incredibly delicious! I really hope they stay on the menu! I would also like to give special recognition to Tom, who made my experience with both my walk-in and take-out orders so enjoyable. He was bright and friendly, clearly prioritizing customer satisfaction. Keep up the great work! Ver carta
User
I have ordered here several times and tonight was the first bad experience but man was it bad. My Buffalo chicken pizza had nothing but stale cheese and cold chicken. No Buffalo and no sauce. Then my order of ?in house? chocolate chip cookies wasn?t even a cookie OR chocolate chip. It was some pumpkin spice cake thing. I?m extremely disappointed and this will be my last time ordering here.
User
This restaurant has undergone a management change, and it's made a noticeable difference in the quality! The dough has a much improved texture and is cooked to perfection. The customer service is outstanding as well. Although delivery can be a bit slower since they use doorstep delivery, it’s great that it’s still available. The only improvement I would suggest is to add artichokes to the menu.
User
Definitely skip Vocelli 's If ' you 're looking for a convenient place to order dinner for the family without a lot of hassle. If you do order from them, be sure to have a backup plan. Summary: Wrong order, forced me to chase them down for answers, refused to make it right, no apology, not apologetic at all, wouldn 't even refund the full value of the missing pizza, sketchy request for credit card info they already had. Details: Wife and child were sick and I had to work late. She wanted pizza, so I tried to order online from Vocelli 's website because they 're nearby. Took a long time to get here, and when it did, the order was wrong. I had ordered 2 pizzas, one with some unusual toppings t... Ver carta
Categorías
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Pizza Sumérgete en nuestras pizzas perfectamente horneadas, elaboradas con masa lanzada a mano, rica salsa de tomate y una mezcla de quesos gourmet. Cada rebanada estalla con ingredientes frescos, asegurando un bocado delicioso cada vez.
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Italian Saborea los ricos y diversos sabores de Italia con nuestro menú, que ofrece pasta clásica, risottos sabrosos y platos tradicionales de carne y mariscos, todos elaborados con ingredientes auténticos y pasión. ¡Buon appetito!
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Desserts Disfruta de nuestra selección de postres indulgentes, desde lujosas creaciones de chocolate hasta delicadas delicias infusionadas con frutas, cada una diseñada para terminar tu comida con una nota dulce y dejar tus papilas gustativas ansiando más.
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Takeout
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