Téléphone: +17166082184,+19073073238
Adresse: 6800 Transit Road Buffalo, NY 14221, United States
Ville: Buffalo
Menu Plats: 31
Avis: 1515
"I visit this location a few times a week because it's convenient and close to my workplace. I try to be understanding, but I can't help feeling quite frustrated with the service. Ordering food is a gamble, as nine times out of ten, it's either cold or poorly prepared. I've overheard some staff members at the drive-thru discussing how they want to lash out at customers who are stuck waiting for over half an hour—my entire break—without any sense of urgency on their part. What really upset me today was my coffee order. I sometimes ask for it extra sweet as a little treat. When I pulled up to the window, the man taking orders, somewhat rudely, asked if I really like my coffee that sweet. Feeling embarrassed, I confirmed that I do sometimes. He then went on to complain about how much flavor syrup and sweetener he had to put in. This left me feeling both awful and guilty for simply ordering my drink the way I like it. I’m feeling quite indifferent about this place and may decide to go to the Tim Horton's across the street if the customer service doesn't improve."
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