Dunkin' Donuts - Carte

6800 Transit Road Buffalo, NY 14221, United States

🛍 Wraps, Donuts, Breakfast, Sandwiches

3.6 💬 1515 Avis

"I visit this location a few times a week because it's convenient and close to my workplace. I try to be understanding, but I can't help feeling quite frustrated with the service. Ordering food is a gamble, as nine times out of ten, it's either cold or poorly prepared. I've overheard some staff members at the drive-thru discussing how they want to lash out at customers who are stuck waiting for over half an hour—my entire break—without any sense of urgency on their part. What really upset me today was my coffee order. I sometimes ask for it extra sweet as a little treat. When I pulled up to the window, the man taking orders, somewhat rudely, asked if I really like my coffee that sweet. Feeling embarrassed, I confirmed that I do sometimes. He then went on to complain about how much flavor syrup and sweetener he had to put in. This left me feeling both awful and guilty for simply ordering my drink the way I like it. I’m feeling quite indifferent about this place and may decide to go to the Tim Horton's across the street if the customer service doesn't improve."

5Caremine 5Caremine

Love they drinks. The workers shirts were so cute saying “Shake it till you make it” which is story of my life rn. Love the ice coffee

Adresse

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Avis

4Mae
4Mae

We were here around 8AM so it was basically empty yet some of our orders were still missing. But they were able to resolve it when we asked. Dining in was alright and the staff were pretty nice.


1Carolyn
1Carolyn

Horrible customer service experience at the camp rd location. Manager gave me a $10 gift card to make good but the one I had was $15. The clerk threw it at me and it landed somewhere in the back seat.


Casey
Casey

Worst dunkin in the area. I hurts my soul when the door dash comes from this location. Me and my bf literally make bets if the food and coffee will even be edible. My money is always on not edible. Haven?t lost yet?. Voir le carte


5Michael
5Michael

Great coffee shop! Usually not as busy as a nearby competitor. Many more options for flavors, milk or milk substitutes. Food is always fresh and hot. Service is fast, staff are always friendly. They keep the place nice and clean. Definitely a great place to stop!


3S
3S

I made a quick stop for a cup of coffee. The staff were very friendly and efficiently took my order, though I was the only customer there. The price for a basic medium black coffee was nearly $3, which I found quite steep. While the coffee was decent, I likely won't return due to the cost.


Enos
Enos

Amazing place. Came in for a quick stop. Everyone working here was super nice and friendly. They were happy about life. Made the whole experience positive. They made an extra lemonade and I got it for free. Love it. For being on the road so long, the nice lady gave me a free donut too. I love you guys. Thank you. Voir le carte


Ashley
Ashley

I'm glad we have a Dunkin here because there's a Tim Hortons at almost at every corner. I love using the app and I'm always rewarded very quickly for my drinks, which means free drinks very quickly. They have more choices for cream cheese. When you order on the app you can still choose the type of donuts you'd like. I also love that they have a side which is just bacon! What an awesome idea! Customer service is always pleasant too! Totally recommend!


Calla
Calla

Only giving this 3 stars because the way they handled lunch rush hour was poor (as a former worker in fast food). Some orders got mixed up, however, they were quick to fix the orders when people came up. The food was hot and tasty and was pretty quick tocome out given the rush. The only thing I recommend is having a more organized system during those hours and double checking theorder to make sure it's right. People would rather wait a little bit more to get their order correct vs it being incorrect andhaving to get back in line. Not only does this frustrate the customer, but also the workers. Overall, I do recommend this placeand I will be returning!


2Jenna
2Jenna

I visit this location a few times a week because it's convenient and close to my workplace. I try to be understanding, but I can't help feeling quite frustrated with the service. Ordering food is a gamble, as nine times out of ten, it's either cold or poorly prepared. I've overheard some staff members at the drive-thru discussing how they want to lash out at customers who are stuck waiting for over half an hour—my entire break—without any sense of urgency on their part. What really upset me today was my coffee order. I sometimes ask for it extra sweet as a little treat. When I pulled up to the window, the man taking orders, somewhat rudely, asked if I really like my coffee that sweet. Feel... Voir le carte

Catégories

  • Wraps Régalez-vous avec notre sélection de wraps savoureux, garnis d'ingrédients frais et de saveurs audacieuses. Des combinaisons classiques aux créations uniques, nos wraps sont parfaits pour un repas satisfaisant sur le pouce.
  • Donuts Un assortiment délicieux de beignets, allant des classiques glacés à des saveurs innovantes, chacun avec une texture moelleuse qui fond dans la bouche et des garnitures alléchantes qui promettent de satisfaire toutes les envies de sucreries. Voir le carte
  • Breakfast Commencez votre journée avec nos délicieuses options de petit-déjeuner, allant des œufs et crêpes classiques aux smoothies et yaourts sains. Parfait pour un repas copieux ou une collation légère du matin !
  • Sandwiches Un assortiment délicieux de sandwichs fraîchement préparés, confectionnés avec des ingrédients de première qualité et servis sur du pain artisanal. Parfait pour un déjeuner rapide ou un repas satisfaisant, chaque bouchée est riche en saveurs et en bienfaits.

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