Rumbi Island Grill - Carte

Ended up eating here three times in a week-long vacation. Delicious each time. The service was good, and they would make it right if they made a mistake. Could not get enough of the Rumbi Berry Salad and had it two of my three meals there.

This will be my last visit to Layton Rumbis. This is the third time I’ve been served by the manager, Eileen, and her attitude is very rude. I consistently receive much better service at the Riverdale location, where the staff is much friendlier. I’ll gladly make the extra trip there. Customer service is crucial.

This will be my final visit to Layton Rumbis. This was the third time I was served by the manager, Eileen, and each time she has been quite rude. I’ve received much better service at the Riverdale location, where the staff is consistently friendly. I'm willing to make the extra trip there because good customer service is important to me. Voir le carte

I'm really becoming a big fan of this place. It is fast food, but it is good. The vibe is pretty chill, with a good mix of island style music playing constantly. The real standout here is the daily special menu. You get a complete meal (including drink) for less than $10. The options mostly consist of rice and chicken/fish/pork, and you really can't go wrong. Highly recommend!

Caution to future diners! The dishes are excessively drenched in sauce, and don’t expect any prior notice about it. I witnessed the same issue with the couple before me, and when it happened to my meal, I pointed it out. The extra charge of 75 cents for each dish really adds up over time. Two staff members even confessed that this practice is mandated by the manager; despite knowing it’s unethical and entirely wrong, they continue to comply. This is unfair and needs to be addressed.

I previously had a very unfortunate experience at this restaurant that resulted in my daughter getting food poisoning, which led to her being sick all over my mother's vehicle. We recorded phone calls with the restaurant where they admitted their fault. They suggested that we clean my mother's car and assured us they would reimburse us, which we did, but then they refused to pay after we provided the receipt. Fortunately for them, we chose not to pursue legal action. We decided to give it another chance today, but we found a one-inch chicken bone in our teriyaki chicken bowl! I strongly advise staying away from this place! Voir le carte

The prices remain unchanged, but the portion sizes are significantly smaller. At every other Rumbi's I've visited, the bowl has sauce on the chicken, along with an extra cup of sauce included with the meal. If you ask for more, they'll happily provide it at no extra cost. However, at this location, there's no sauce on the chicken, and they charge for any additional cups of sauce. Moreover, while other locations offer two cups of salsa with the chips, here you only get one cup of salsa and fewer chips. I'm very disappointed. EDIT: I've added photos from the Riverdale Rumbi's to illustrate just how ridiculous the portion sizes are at this location.

We visited Rumbi Island Grill after discovering a Buy One, Get One Free coupon in the Hometown Values magazine. However, when I went to pay, the staff member looked at the coupon and said their system was down and couldn't process it. She ended up charging me for two entrées at full price. I received an immediate alert from my credit card company, which makes me think their system wasn't actually down. Even if the software for processing coupons was offline, she could have simply charged me for one entrée to honor the offer. While the food was good, if they're not going to honor the coupons they promote in the Hometown Values magazine, their corporate office should investigate this practice.

We visited Rumbi Island Grill after finding a Buy One, Get One Free coupon in Hometown Values Magazine. Unfortunately, when I went to pay, the staff member informed me that her system was down and she couldn't process the voucher. Consequently, I ended up being charged full price for two entrées. Shortly after that, I received an alert from my credit card company, which made me question the reliability of their system. Hypothetically, even if their coupon processing software was linked to another offline system, she could have still honored the voucher by charging me for just one entrée. While the food was quite good, I am concerned about their readiness to accept the coupons featured in Hom... Voir le carte