Téléphone: +15173232201
Adresse: 3908 W Saginaw Hwy Lansing, MI 48917-2104, United States
Ville: Lansing
Menu Plats: 35
Avis: 3663
Site Web: https://restaurants.subway.com/united-states/mi/lansing/3908-w-saginaw-hwy
"Employees lack necessary skills to manage challenges when faced with long lines, food shortage or out of stock notifications, ie, if you run out of meatballs at 430, post signs to let guests know so after waiting in line for 20 minutes they won't be forced to find an alternate item or just leave all together. Resolving conflict is only 1 aspect of customer service. Going above and beyond is sometimes the answer, especially if one of your guests is on crutches or walks with a cane. We have to teach our youth to think outside the box and find ways to help besides googling it."
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