"I told him I wasn’t going to pay for an extra meal, so he reverted to charging me the original amount. I remained calm and composed—I was not rude, didn’t curse, or raise my voice—but I stood my ground. I waited for the correct meal to be brought out, and when another server delivered it, she took away one meal (which I thought was the incorrect one) and replaced it. I shrugged it off, thinking mistakes happen. However, it seemed that the host wasn’t suited for the hospitality industry, but that was out of my hands.
Once I got home, I realized that the server hadn’t actually replaced a meal; she had simply taken one away. Moreover, the meal they provided still had onions in it, so it appeared they hadn’t corrected anything at all. It felt like they just wanted me to wait around while they sorted out their mistake. It seemed the rest of the staff was getting in on the drama as well.
In the end, I paid for four meals but only received three. I wonder how the staff feels about that. I’ll need to call my credit card company to sort this out. As I mentioned earlier, that’s something for management to deal with."
