Punta Gorda

Punta Gorda è una affascinante città della Florida nota per le sue viste sul lungomare, il distretto storico, i frutti di mare e la cucina cubana, offrendo pesce fresco, tortini di granchio e panini cubani.

The Pier At Fishermen's Village

The Pier At Fishermen's Village

1200 W Retta Esplanade, Punta Gorda I-33950-5325, United States

Sushi • Seafood • American • Fast Food


"I would like to express my dissatisfaction with my family’s experience at your restaurant on Saturday evening. We had family visiting and made a request for a seating arrangement for around 15 people at 3:30 PM on the deck. Upon our arrival, we quickly realized that sitting in the sun would be uncomfortably hot, so we requested indoor seating. However, we noticed that being seated inside as a single group might not be possible, and we were not offered any alternatives. While waiting, we ordered drinks from the bar, including sodas for the children. The cocktails were served, and since it was close to our seating time, we were told that the sodas would be delivered to our table once we were seated. A few minutes later, we were called and directed to the deck (thank you for seating us close to 3:30). However, as we made our way down the ramp (with two individuals in wheelchairs), I was disappointed to see that the tables on the deck were metal-topped and exposed to direct sunlight, without any umbrellas for shade. The glare from the metal tabletops was blinding for those of us facing the sun. We also had to add an additional table to accommodate our entire party and moved some umbrellas from adjacent unoccupied tables in an effort to provide some shade and comfort for our group. Up to that point, we had not been offered indoor seating, we had added the extra table ourselves, and we had to reorder the sodas from our waiter (who did his best; he was a young man with curly hair). We asked for a manager's assistance to resolve these issues, but no one came to speak with us. The final straw came when we were told we shouldn’t be moving the umbrellas around because one had been blown over by the wind. Again, when we asked for indoor seating, we were informed that it couldn’t be accommodated, and still, no staff member or manager offered any recommendations or solutions. Even the most patient and understanding member of our family, who usually remains calm no matter the circumstances, was unable to accept the level of disregard shown to us. As a result, we decided to leave."