Telefono: +12196961711
Indirizzo: 166 Deanna Drive, Lowell, 46356, United States Of America
Città: Lowell
Menu Piatti: 33
Recensioni: 275
"Went to Aurelio’s in Lowell tonight for dinner for my son’s birthday. Walked in, waited in the front as the sign says, “Please wait to be seated.” For 15 minutes, no one ever even acknowledged us. There were 4 different people at the front counter that never even said so much as hello. I worked as a manager for a pizza restaurant for 8 years. My employees at the front counter were always trained that no matter if it was a dine in, you at LEAST greet the customer and let them know, that YOU know they are there and waiting. Instead I had 4 different people staring at us in different turns and never saying a word. If the server was too busy in the dining room, fine. But don’t make me wait around for 15-20 minutes feeling awkward. I would have happily just went somewhere else and not waited around had they just said the dining room was too full. But being completely ignored? The lack of customer service was just appalling. This was our first time coming here too, but I won’t be back."
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