Insomnia Cookies - Piatti

The cookies were delicious! However, the wait time was quite frustrating—I had to wait for an hour and a half.

I ordered the 4x4 and the cookies were fantastic—so delicious and soft! I can't wait to order again and try some of the other flavors!

I truly had one of the best experiences ever getting cookies! Brett is incredibly nice, very thoughtful, and always knows how to put a smile on your face. I can't wait to come back for more! Visualizza piatti

Brett is amazing! He is always so friendly whenever we visit and consistently greets us with a big smile! You should definitely stop by just to see his cheerful face. Thanks, Brett, for being so great!

Wow! Absolutely delicious food at a great price. The staff is incredibly friendly and helpful. If you love cookies, this place has the best desserts in Gainesville, but they also offer other delightful treats!

I ordered a pack of six cookies, and unfortunately, five of them were inedible. They were hard and definitely not warm. All of them were overcooked, especially the macadamia nut and chocolate chunk cookies, which I ended up having to throw away. I'm really disappointed. Visualizza piatti

Placed my order through doordash. First mistake. Order was given to a POSTMATES delivery driver and hour and a half after placing the order. So I had no way of locating the order and the people that work in the store couldn?t careless with themillions of excuses they gave as to why they had no way of locating the driver. Still waiting on my refund as the order nevercame but the delivery driver claim they delivered it.

I ordered 2 cookies and a warmed cookie with ice cream on top via door dash. Apparently they were out of the cookies I ordered. instead of contacting me to substitute or cancelling the order they only delivered me 1 small cup of vanilla ice cream. I onlygot a refund for the 2 cookies, when I should have also been issued a refund for the cookie/ice cream meal. Door dash would notgive me a complete refund. Inexcusable, very bizarre company practices.

I ordered two cookies and a warmed cookie with ice cream on top through DoorDash. Unfortunately, the restaurant was out of the cookies I requested. Instead of reaching out to me to suggest a substitute or to cancel the order, they simply sent me one small cup of vanilla ice cream. I only received a refund for the two cookies, but I believe I should have also been reimbursed for the cookie and ice cream dessert. DoorDash refused to issue a full refund. This is unacceptable and reflects some very strange business practices. Visualizza piatti