Iron Vine - Piatti

Gleason's

➤ 911 South St, Peekskill, NY 10566, United States

Piatti • Cafés • Pizza • Italian • Bar-lounge

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"This is the worst customer service experience I have ever had! We arrived at 10:34 and were assured that pizza would be available. We waited for approximately 30 minutes for our order, but it never arrived. When we asked the bartender about it, we were shocked by her rude behavior. She claimed to be the manager and continually interrupted us, trying to dismiss us. She even started yelling at us and closed our tab because we were discussing the situation with our friends. As newcomers to this city, we felt extremely disrespected. It seemed like the bartender's attitude was influenced by our skin tone, which was unacceptable. We were not playing the race card, but it was hard to come to any other conclusion. We were appalled by the way we were treated at this restaurant. It was a truly disappointing experience."

Fin Brew

➤ 5 John Walsh Blvd, Peekskill, USA, 10566, United States

Piatti • Coffee • Seafood • American • Ice Cream

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"Food is high quality and delicious. The desserts by the pastry chef, Sarah, are really amazing! Riverside so outdoor dining can be extra cold/windy or hot weather dependent. They priced the food higher than many restaurants out here, but the food is worth it. We always leave happy and full! I’ve eaten here a total of three times now (it’s more of a special occasion spot for us) and each time I’ve been impressed. Last time we were there I ordered the sushi tasting platter and really enjoyed it. We loved how Chef Mike talked to each table and connected with the diners. We felt very at home and the atmosphere was romantic, friendly and cozy. They seem to have a venue for weddings and other events. I peeked in and it looks fantastic with a great view of the river!"

La Cabana

➤ 400 Highland Ave, Peekskill, United States

Piatti • Cafés • Casual • Spanish • Seafood

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"Let me preface this bad review by saying the food itself is delicious and is one of the things I miss. However we used to order here quite a lot though delivery and all was well. The one time I went to pick up my food in person I was made to wait about 10-15 minutes. No one was in front of me, as soon as another Spanish speaking customer/regular would come in they took their order before my own. This happened about 4 before I rose my voice and asked for my food. Which was ready and getting cold. I could tell I was getting the outsider look from the woman that worked there and they had no intention of helping or taking my order. Honestly I would've left had I not already paid, because clearly they did not want any part of my business when they saw me. No problem though when it's getting delivered. Regardless I wish them all the best but they lost a customer. Again the food is delicious(surf and turf is awesome)"

Fin Brew

➤ 5 John Walsh BlvdNY 10566, Peekskill, United States

Piatti • Full • Wine • Seafood • American

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"This is one of our favorite restaurants in Peekskill, and Chef Mike never disappoints. The food is great, and Chef Mike is routinely out on the floor helping out and visiting with the guests. During our last visit, Chef Mike had to inform us that he had run out of salmon. But, he mentioned that he had some bass, and would be able to do something with it that might be good. My wife decided to try it, and it was amazing. It felt like we were at a friend's house. Also, don't skip dessert. Our group of four shared all three available options, and each one was excellent."

Carvel

➤ 2 Westbrook Dr, Cortlandt, United States

Piatti • Cafés • Lunch • Fast Food • Ice Cream

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"I have been coming to this Carvel since I was a kid. Every birthday, celebration or Wednesday Carvel was the go to. After 20 years I had no complaints until about a month ago. Every Wednesday my family enjoys bogo sundaes. I order my four medium sundaes and try to place my order as simple as I can so there is no mistakes. Instead the employee rushes to try and memorize all of my four different sundae orders in her head. I completely understand feeling overwhelmed by a line but if this employee took their time, I would have no complaint or story to tell. I drive home open my cup and find missing toppings. I drive back considering I live local and politely ask for my topping that I ordered and paid for in a separate cup and TIP the employees anyways. The following week, the same employee messes up three of the four sundae orders again rushing to memorize my order. I again have to go back to the store for my missing toppings. The employee rudely greets me with a “yes?” I explain my order once again is messed up. Instead of owning up to her mistake, the employee responds “I didn’t know you wanted that”. First of all I was charged for it. Second I’ve been ordering the same order for the last 20 years I am 100% certain I ordered correctly. I respond to the employee “well the same thing happened last week with you”. To which the employee responds “I won’t serve you anymore”. That is A-OK with me considering I am the one who is going home disappointed week after week. My next visit the same employee hides in the back while I am ordering. The following week, a different employee who has nothing to do with the situation asks another employee to take my order. As this employee is making my sundae I hear her say “I feel like she’s watching me” about me to her coworker. What else should I be doing while I’m the only customer in the store waiting for my order? Close my eyes? I am very disappointed with the new staff and the immaturity. I know when I worked in the food industry/customer service I never would treat a loyal paying customer like this and my manager wouldn’t put up with it."