Telefono: +19282844040,+19282846909
Indirizzo: 90 Ridge Trail Drive, Sedona, 86351, United States Of America
Città: Sedona
Menu Piatti: 35
Recensioni: 1246
Sito Web: https://www.hilton.com/en/hotels/sdxsehh-hilton-sedona-resort-at-bell-rock/dining/shadowrock/
"The best part about the restaurant is the atmosphere. Normally, I post pictures of food but this restaurant did not give me the opportunity. We went here twice during our stay. The first night we decided to have drinks and dessert here for the ambiance by the fire. I had to ask 4 separate times to be served. After about 40 minutes we finally got an order in for drinks. When they arrived they were not good…at all. My husband stomached his and I sent mine back. We left with no dessert because the waiter took another 30 minutes to come back. We also went for breakfast two days later. We ate the buffet, $26 a person for eggs, sausage, pancakes and fruit. Also, the host that sat us was rude and didn’t even care to seat us. My son was trying to talk to him and he kept ignoring him. It was to the point to where I pointed it out to the host and he ignored me too. Also, when we were sat at the table it only had two sets of utensils and I told the host that there were three of us. I asked him for another set of utensils and coffee mug. He ignored me and walked off. We asked three (more) different employees for utensils and finally got someone to bring one to us…mind you, this took 20 minutes. I had to ask for water numerous times and the waiter would only stop by about every 25 min or so. Additionally, I wanted to order a mimosa, but since the waiter was hardly present my husband went to the bar to order it. As soon as he got the bartender’s attention, he told my husband he had to step away….yeah, he didn’t come back. All I can say is felt like I literally burned $75 dollars this morning by paying to eat here."
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