"I ordered the intake for the birthday dinner of my mother and the food was good (I ordered a few deeres), but I was very disappointed after I found a piece of hair in the sauce that I got on the side for the bohnenburger. I found the hair in the sauce after I put the sauce on the burger, with the burger not even eaten halfway. I called to inform madgardless about it, and the employee I spoke with said that she will look into it, but I would have really appreciated an anesthetic sincere apology. an apology goes far into my book. I was a fairly common customer, but after calling and talking to her it put a bad taste in my mouth. update: I was contacted by the administration and will deliver update soon I had the opportunity to talk to the manager when she reached me shortly after the submission of this review. she was sincerely apologetic and worked a few things with me to fix the situation, and I was satisfied with the order. some days later or so, I was in the mood for a dune in experience at irregardless, this go round. I enjoyed my experience from beginning to end. I was able to taste a lot of dressed from the appetizer to dessert and I enjoyed. the waiter was very good and made great recommendations. the good taste in my mouth was restored. no, but really, thank you for good customer service and care that has been provided. I've come back in the last few years."