Telefono: +14012136615
Indirizzo: 1 Charlestown Beach Rd, Charlestown, United States Of America
Città: Charlestown
Menu Piatti: 32
Recensioni: 3051
Sito Web: http://www.breachwaygrill.com/
"I had a great experience with the food at this restaurant, but my experience was soured by the service. My girlfriend and I ordered takeout and decided to have a drink while we waited. We asked the host if we could sit at the bar, but there was no room so we were seated at a table instead. After 30 minutes, our food arrived along with our bill which included an "AUTO GRATUITY" of 18% of the total bill, including the food we had ordered for takeaway. While I am always happy to tip, I found it unreasonable that the auto tip was more than the cost of the two drinks we had ordered. I questioned the server about this politely, and was told it was the restaurant's policy. Charging 18% on all takeout orders seems like a rip-off to me. I have worked in the service industry for 4 years and have never encountered such a policy. Either this restaurant has a questionable policy or a dishonest employee trying to make extra money."
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