Casey's - Menu

9601 Forest Hills Rd, 61111, Machesney Park, United States

🛍 Pizza, Donuts, Snacks, Desserts

3.1 💬 1066 Reviews
Casey's

Phone: +18156374721

Address: 9601 Forest Hills Rd, 61111, Machesney Park, United States

City: Machesney Park

Menu Dishes: 35

Reviews: 1066

Website: https://www.caseys.com/general-store/il-machesneypark/9601-forest-hills-rd/3721

"I decided to take it back inside and politely informed the cashier about the cold food due to the partially frozen hash brown. She yelled for one of the cooks, who came out to listen to my concern. I asked if I could just get a fresh, properly heated bowl from the case. Without any consideration for my time constraints that morning, the cook replied, "No, we can’t do that. I’ll just throw it back in the oven and reheat it for you, but it may take a few minutes." Unfortunately, waiting in line to ask for a refund wasn’t feasible, so I didn’t want to make a scene and just said okay. Eight minutes later, I received the reheated breakfast bowl, thanked her, and left. Instead of simply giving me a new bowl and discarding the poorly prepared one, I was left waiting for something that looked like it might make me sick, and I ended up being late for work. I am very disappointed with the customer service I received today and I won’t be returning to this particular store. Honestly, what does it cost to throw away something that wasn’t prepared correctly in the first place? I really hope I don’t end up regretting eating that reheated lukewarm food sitting on top of a half-frozen hash brown. That’s my rant!"

Full menu - 35 options

All prices are estimates on menu.

Pizza

Fresh Sandwiches, Salads And Wraps

Sandwiches

Salads

Wings

Special Pizzas

Entrées

Whole Pizza Pies

Chicken Dishes

Chicken

Breadsticks And Mozzarella Sticks

Appetizers

Wraps

Breakfast Pizza

Dinners

john john

Great store ! Might be time to clean the diesel pumps ?

Address

Show Map

Reviews

Arthur
Arthur

Just picked up my pizza. 1/3 of the pepperoni are missing from the ad photo. Not happy!


Adella
Adella

Fix the receipt printers at the pumps. Tired of having to go inside for it. Will try another station.


jeez
jeez

Had to wait 60 min for one ordered pizza the other day!! Just for the pizza to be old, wasn’t fresh ! Never going back View menu


Bee
Bee

The manager Jennifer I believe her name is was yelling at her employees like it’s a boot camp , felt ashamed to bring my kids in for a snack or slice of pizza


Amy
Amy

I ordered a loaded breakfast bowl, but I noticed that you replaced the gravy with queso. I won't be returning; it was nearly impossible to eat and tasted terrible.


Valdimārts
Valdimārts

Don't go here for lunch! I'm not annoyed at the employee that made my sub, he was in training so I have no issue with him. I am annoyed at the management and the rest of the staff, who's idea was it to leave a new employee at the sub counter during lunch rush?? He kept going back and forth to the kitchen to ask what the next step was in making my sub. Didn't know how to use the oven and didn't know where the condiments were smh! Train your employees when it's slow! Not at NOON. Some of us have to get back to work. View menu


Jem
Jem

With no other option, I reluctantly decided to use my credit card at the pump. After pumping $48 worth of gas, I was shocked to find that Casey's had put a $75 hold on my card. This excessive hold is completely unreasonable and inconvenient. When I called to inquire about it, the staff member blamed my bank and claimed that Casey's doesn't do that, which is not accurate. This experience has definitely left a bad impression on me, and I won't be returning to Casey's for gas again. Their unwillingness to accommodate a simple request, combined with the unnecessary hold on my card, clearly shows their disregard for customer satisfaction. I strongly advise others to avoid this station and seek o...


Ford
Ford

I ordered a breakfast pizza this morning for my coworkers and I, went to pick it up and when i got back to work, i opened the box and it was just a regular lunch pizza. I closed the pizza back up right away and called them to let them know they had my order wrong and if I could just take them the other pizza back and get my correct one. I could hear the kitchen girl saying no she didn 't, no she didn 't then she got on the phone(her name is SARA by the way) and started arguing with me saying i never said a breakfast pizza. My 2 coworkers said they heard me tell her a breakfast pizza and she still went on to argue with me very, very rudely. They told me to keep the pizza and made me a new one...


Screwcity
Screwcity

I decided to take it back inside and politely informed the cashier about the cold food due to the partially frozen hash brown. She yelled for one of the cooks, who came out to listen to my concern. I asked if I could just get a fresh, properly heated bowl from the case. Without any consideration for my time constraints that morning, the cook replied, "No, we can’t do that. I’ll just throw it back in the oven and reheat it for you, but it may take a few minutes." Unfortunately, waiting in line to ask for a refund wasn’t feasible, so I didn’t want to make a scene and just said okay. Eight minutes later, I received the reheated breakfast bowl, thanked her, and left. Instead of simply giving me... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Donuts A delightful assortment of donuts, ranging from classic glazed to innovative flavors, each with a fluffy, melt-in-your-mouth texture and mouthwatering toppings that promise to satisfy every sweet tooth craving. View menu
  • Snacks Tantalizing small bites perfect for sharing or solo enjoyment, offering a mix of savory and sweet flavors that are great as appetizers or light munchies any time of the day.
  • Desserts Delight in our selection of indulgent desserts, from luscious chocolate creations to delicate fruit-infused treats, each crafted to end your meal on a sweet note and leave your taste buds craving for more.

Amenities

  • Beer
  • Takeout
  • menu
  • Delivery
  • menu
  • Accepts Credit Cards

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