Freddy's Frozen Custard Steakburgers

3784 Wabash Ave, Springfield, IL 62711, USA, United States

🛍 Burgers, American, Fast Food, Ice Cream

4 💬 2096 Reviews

Phone: +12176702820

Address: 3784 Wabash Ave, Springfield, IL 62711, USA, United States

City: Springfield

Menu Dishes: 33

Reviews: 2096

Website: https://www.freddys.com/

"Dominique provided exceptional service for me and my 11 students during our end-of-Spring Break celebration on Wednesday, March 27th. She took our lunch and dessert orders with remarkable patience. Even when the fire alarm went off and everyone had to evacuate, Dominique quickly offered refunds to those who couldn’t finish their meals. I noticed her proactively checking on all the patrons while emergency personnel handled the situation. I had brought my students to this restaurant last year because of the friendly staff and great food, and I will definitely be returning with them next year! My students understood that the evacuation was due to an emergency, but my colleagues and I recognize that it’s the attentive service and delicious food that will keep us coming back!"

Full menu - 33 options

All prices are estimates on menu.

Sandwiches

Frozen Custard

Burger

By-The-Bottle

Hot Dogs

Kids Combos

Entrées

Fried Potatoes

Specialties

Gourmet Burgers

Broast Boneless

Dessert

Thick Shake

Chicken Tenders

Combos

W W

Excellent food and service staff was very friendly and helpful.

Address

Show Map

Reviews

Jim
Jim

Fast friendly service and hot fresh fries and food. I hope it's always like this.


Lexi
Lexi

They have excellent food! My only issue would be that they don't add enough fries with each order.


Ronald
Ronald

We were pleased with our experience. The cashier was welcoming and thorough, our order was prepared accurately and quickly. The food quality was good. View menu


C
C

I really enjoyed the jalapeno burger. The staff were diligently attending to their duties, and apart from the area outside the bathroom door, the restaurant was exceptionally clean.


Carrie
Carrie

Burgers and fries are fantastic! Some employees are friendlier and more helpful than others. We like the decor although the restaurant has a tendency to be a bit loud, but we don’t go for service or atmosphere. We go for the burgers and fries!


CP
CP

They served the sundae first, then, after 8 minutes, they brought out the hot food, and 15 minutes later, we were still waiting for a concrete. They seemed surprised to see us still there. As a result, the ice cream melted and the food was cold, leaving me very dissatisfied. The service at this place is terrible. View menu


Stephanne
Stephanne

Very much like steak and shake, especially the vintage look. Burger meat is thin and well cooked, fries are thin, like shoestring, and very good. Biggest complaint is the cashier messed up our order and didn 't ring in a sandwich, so we were one short. When I asked for my missing sandwich, she rang it up normal and ended up charging us about $4 than it would have cost, as part of the meal we had actually asked for, and was supremely unconcerned.


Tyler
Tyler

Would rate worse if I could. I ordered a Larger cheese curd and a regular chocolate shake. Not only did they take 20 minutes but they had a bad attitude. They gave me a regular cheese curd and tried to argue it was a large. The worst part is it wasn't even filled all the way when I got it.They also gave a small chocolate custard, not even a shake and tried to tell me it was correct. Worst experience ever, definitely did not get what I paid for. Freddy's managers, please fix this.


Jack
Jack

Dominique provided exceptional service for me and my 11 students during our end-of-Spring Break celebration on Wednesday, March 27th. She took our lunch and dessert orders with remarkable patience. Even when the fire alarm went off and everyone had to evacuate, Dominique quickly offered refunds to those who couldn’t finish their meals. I noticed her proactively checking on all the patrons while emergency personnel handled the situation. I had brought my students to this restaurant last year because of the friendly staff and great food, and I will definitely be returning with them next year! My students understood that the evacuation was due to an emergency, but my colleagues and I recognize... View menu

Springfield

Springfield

Springfield, a common city name in the U.S., often features comfort food like fried catfish, BBQ ribs, and corn fritters, reflective of typical Midwestern and Southern cuisine.

Categories

  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes. View menu
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.

Amenities

  • Kids
  • Delivery
  • menu

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"I'm really surprised I'm writing this review now. Usually this is our restaurant for fast eating. Usually the team members are extremely pleasant and happy to help. this time was a certain employee not kaylee a night supervisor was extremely rude for me from absolutely no reason. my family and I just ordered under $50 worth the food that is normal, but this time we ordered a 30 pack chickenuggets to save a little money. when we came home, our order was short over 6 nuggets, about which I say because there was another Nugget thing in the box, it wasn't really a normal nugget, so I honestly wanted to replace it. I had my reception and kaylee replied to my call. when I tried to explain what happened to her, she asked if I had made pictures? I would never have thought to make pictures of missing foods that could easily be faked, so I didn't think this would be an effective wise to prove that I lacked food. they began to help me because I had already served my children some of the foods, as I had them waiting for us to come home to eat and they were hungry, eating was also cold. I then asked her to talk to her manager what she replied, I am the manager. So I asked to speak to someone else, she told me to stop, then came back and said, "If this really happened, I can't replace the full meal, I can only get her a 8 or 12 piece meal." I told her only the 6 we are really necessary, but why does she ask me when it comes to an order that made her a mistake? She apologised for it, but never before because of the mistake she was rude all the time. I was told I could come back and get the 6 pieces, but I didn't bother me. McDonald’s doesn’t ask that they are guests if it messed up a job, I wouldn’t assume that they’re either especially with one entry. they lost my business."