Ft. Mitchell Biggby Coffee

Terrible service terrible coffee had no flavor taste like steaam milk. 2 accosiate were in back for 10 min before they acknoledge we were even standing at register

I came in yesterday (April 8th) with a friend to get a drink and I absolutely loved the cute creativity on the little trivia board! My friend loves sharks and the ocean so he was extremely excited to see that as well. I hope to see more cute boards like that in the future!

Unfortunately this coffee stop was one of my worse to visit. Staff was awefu, especially the front cashier and girl making the coffee l no customer service. Coffee and bagel great. As a buisness owner over 25 years , my advise to the owner hire a new customer service staff. View menu

Nice place for 3rd shifters getting off work! Unique drink selection and there is always something new and tasty to try! Good place to hang out and chill, charging stations, and they even have Jenga and board games for kids. Worth the premium prices because you get top of the line drinks here!

Just stopped by trailer side and arrived after store had closed for the day. The customer service was amazing and staff was friendly and personable. They accommodated me and served me. The drink was delicious and greatly appreciated after a long workday. Biggby coffee is my new favorite and will definitely be returning. Thank you and God Bless.

This is my absolutely favorite place to get coffee breakfast. Biggby is always my go to place to meet work connections and friends. The self serve coffee is always delicious. They have amazing sandwiches muffins. My son loves the fizzy energy drinks (which he gets with no zip (caffeine) the big cookie. The staff is friendly and this location is always clean just got a makeover. View menu

This is the worst biggby I’ve been to and will drive a little further next time to the next biggby. Customer service was terrible. I go to other biggby locations multiple times a week and all the other locations are friendly, not here, rude worker taking orders. My iced latte was completely full of grounds but they were working out of a trailer, maybe that’s why the drinks here are subpar.

I live near this restaurant and usually spend around $10 when I visit, including a tip. The turkey, bacon, and cheese on an everything bagel with butter is delicious! However, I gave them a 1-star rating because the customer service is lacking. The staff rarely greets customers, doesn't say thank you, and overall has unfriendly demeanor and body language. It's disappointing that the young ladies working there lack basic customer service skills. If they were more welcoming and polite, the restaurant could be a great spot. The management should train and encourage the employees to improve their customer service. I don't drive, so if it weren't on my way to the bus stop, I would go somewhere el...

As a self-professed food lover and coffee connoisseur, I couldn't resist the chance to check out the newly remodeled Biggby Coffee in Ft. Mitchell. With fond memories of this establishment in the past, I was eager to see the improvements made during their grand reopening. I am pleased to report that my visit was nothing short of delightful. First and foremost, the service at Biggby Coffee was exceptional. The staff was not only welcoming, but genuinely friendly and attentive. From the moment I walked in, I was greeted with warm smiles and a sincere desire to help. It was evident that customer satisfaction was a top priority, and the staff's enthusiasm added an extra touch to my overall expe... View menu