"The service was quite slow during our visit. Two staff members argued over who would take our order, and I had to step in and ask them to just have one of them do it. When our food finally arrived, the manager brought it out, but I tried to get her attention and she ignored me. We were missing two milkshakes, so I stood in line for several minutes just to remind her. When I informed her about the missing milkshakes, she replied, "I know, we're making them." It would have been helpful if she had informed me of that earlier, rather than making me wait in line. Overall, the staff was rude and seemed indifferent to our presence. Additionally, the restaurant was very slow during our visit, with dirty tables and floors. This is by far the worst example of this franchise I've encountered. We will not be returning to this location, and likely won't try any others for a long time."