Phone: +17084442525
Address: 7905 W 171st St, 60477, Tinley Park, US, United States
City: Tinley Park
Menu Dishes: 35
Reviews: 874
Website: https://locations.jimmyjohns.com/il/tinleypark/sandwiches-378.html
"I placed an order on the app from this location. One sandwich, 45 minutes later I still didn’t have my food. I called the location they told me to wait another 10 minutes! I said ok np! 15 minutes after that, I look outside to make sure the driver is not outside before I call again, my cold cut sandwich was left outside my door in a 90 degree weather. I didn’t know how long it had sat outside so I called the store and told them what had happen, they said they will refund me, few minutes later, she calls me back and says the driver will come and pick up the sandwich, I said np I was throwing it away anyway. He comes back, I ask him if he was the one to deliver it, he said yes, so I asked him why would u leave a cold cut sandwich outside in this weather. He said that he rang the door bell, I was sitting on my couch waiting for him to come, he didn’t ring the door bell. And added that he is not required to call me on my phone, so he left it outside. Worst experience with jimmy johns I have had. Worst location! Jimmy johns always calls if the door bell is not answered for whatever reason. And this driver had the guts to lie to my face and say he delivered it 15 minutes after I ordered it! Never again from this location. Mistakes happen and I understand, but the way a business handles it when these mistakes happen is everything. Lying to my face and saying he brought it 15 minutes after I ordered it is not ok. When it was almost an hour later and everything is clear on the app."
All prices are estimates on menu.