Mr. Hero - Menu

3208 State Rd, Ashtabula I-44004-5333, United States

🛍 Delis, Lunch, Wraps, American

4.3 💬 855 Reviews
Mr. Hero

Phone: +14409982772

Address: 3208 State Rd, Ashtabula I-44004-5333, United States

City: Ashtabula

Menu Dishes: 35

Reviews: 855

Website: http://www.mrhero.com

"Mr. Hero offers decent sub-fair, although I will admit, I often feel like the prices for the subs are expensive compared to what you get. The dishes and options are good, only expect to pay more compared to places that serve hot subs. Unique subs such as the Roman burgers Sub and Zesty Bacon and Swiss are outstanding, although I personally feel a Roman sub really reaches its taste potential with the addition of Russian dressing or a thousand island. The staff at this point is quite attentive, although current problems with underinfluencing throughout the nation can also be seen here. Workers often seem overwhelmed during the busy hours, and do their best. I recommend using their online app or additional time during the busy periods to avoid frustration. Michael is an employee with whom we often deal. He is very attentive and always pleasant to speak."

Full menu - 35 options

All prices are estimates on menu.

User User

The food was fresh and quite enjoyable, but it is pricey for a fast food establishment.

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Reviews

User
User

We were the only ones in the restaurant, which turned out to be a great choice. The food was incredibly delicious and served quickly. We sat inside, where it was quiet and everything appeared clean.


User
User

The staff is consistently friendly, and the service is quick and cheerful. The food is always fresh and tasty! While it is somewhat pricey, like all Mr. Hero locations, I can’t really complain too much. I'll definitely be coming in for lunch a few more times each month!


User
User

Mr. Hero offers decent sub-fair, although I will admit, I often feel like the prices for the subs are expensive compared to what you get. The dishes and options are good, only expect to pay more compared to places that serve hot subs. Unique subs such as the Roman burgers Sub and Zesty Bacon and Swiss are outstanding, although I personally feel a Roman sub really reaches its taste potential with the addition of Russian dressing or a thousand island. The staff at this point is quite attentive, although current problems with underinfluencing throughout the nation can also be seen here. Workers often seem overwhelmed during the busy hours, and do their best. I recommend using their online app o... View menu

Categories

  • Delis Fresh, made-to-order sandwiches, salads, and sides with premium ingredients. Enjoy classic favorites and unique creations, perfect for a quick, satisfying meal or a leisurely lunch with friends.
  • Lunch Satisfy your midday cravings with our delicious lunch menu. From fresh salads and hearty sandwiches to savory soups and vibrant bowls, each dish is crafted to give you the perfect midday boost. View menu
  • Wraps Delight in our selection of savory wraps, filled with fresh ingredients and bold flavors. From classic combinations to unique creations, our wraps are perfect for a satisfying meal on the go.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

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"I have really always enjoyed this restaurant and visited on many occasions. After this last visit however I will never be returning. After ordering a bottle of wine, my friend and I each ordered a steak and they both came back over done. OK, this sometimes happens. Within a minute of our server returning the steaks, a bespeckled “manager “/bartender came to me at the table with my steak on a plate. It was cut in half. He told me that the chef wanted to know if this is how I wanted my second steak cooked because she didn’t want to send out the wrong steak again, intimating that it was properly cooked. It wasn’t. He was smug, arrogant, sarcastic and just plain rude. I was embarrassed and said I would just take the steak back. He said no no no as he took it away, saying would keep it warm for me in the kitchen. When my friend’s half inch thick $50 steak came back properly cooked, mine, of course, was in two pieces, charred beyond recognition and basically inedible. What kind of chef would send something like this to a table? Since both of our steaks had to be refired, we ate our two sides while waiting for the steak to come back. When I couldn’t eat my steak, the server said she would take it off our bill. Much to our chagrin, when we received the bill, my two “sides “ were added to the bill at $10. The owner never came out, we were not apologized to, and were made to feel like we way out of line for asking for a properly cooked steak and we were bothering them. . On the way out, I stopped to talk to the “manager”/bartender about being charged for the apps and about the situation and he was belligerent, mocked and interrupted me, and made fun of me. Stunning! Never again! You would think an owner/chef of a restaurant would be interested in keeping customers, not turning them away to leave a bad review. The owner and “manager/bartender huddled over the bill; she was aware. It was a disgrace. Do yourself a big favor Go down the street to Bascule for dinner. We ate there the night before and the food and service were wonderful. The menu is much more imaginative, and the prices are better. They also have steak. Food: 1 Service: 1"

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"Our waiter started off strong, giving us detailed descriptions of the day's specials. However, after delivering my husband's iced tea, he disappeared, and we had to wait until we spotted him again to ask for sugar. Notably, sugar and condiments weren’t on the tables. We ordered two appetizers: steak tartare and mussels, which arrived quickly. The salad came almost immediately after, which was a bit rushed for our liking. I mentioned we weren’t in a hurry, but perhaps that didn’t help. While our dinners were served at a reasonable pace, they were delivered by a different server. This was fine; it was great to see the staff supporting each other. We enjoyed both our appetizers and main dishes, although my husband wasn't fond of the bread that came with the steak tartare, finding it too crunchy and distracting from the meat. My duck was cooked perfectly and incredibly tender, and my husband was pleased with his veal. At this point, however, our waiter was absent. He didn’t check in to see if everything was satisfactory or if we needed anything during our meals. We didn’t see him again until we were finished, surrounded by empty plates. He brought us the check, suggesting we might not have room for dessert but invited us to inquire about options. We ordered coffee, but then he vanished once more. Being tucked away in the corner made it hard to spot him. They seemed to be understaffed, as he didn’t come by to pick up our empty plates or check on us. Given that we had plans after dinner, we decided to settle the bill without ordering dessert. I was quite disappointed in the service overall; we felt both rushed and neglected. Had there been an issue with our meals, which thankfully there wasn’t, it would have gone unaddressed. My husband did manage to ask the server who delivered our meals for a refill on iced tea, but he never received it. Although I had conveyed how much I enjoyed this restaurant and the lovely town, the service this evening felt subpar. It is disheartening, especially since we drove two hours specifically to eat here. I appreciate that the kitchen staff did a fantastic job efficiently calling the orders and delivering the food. While my husband was less than thrilled about sitting close to the kitchen, I enjoyed it as it felt like dinner and a show. The chefs were professional and worked seamlessly together, creating a tidy kitchen environment. Overall, we just wish our server had paid more attention to us during our meal."