Phone: +16413426009
Address: Jeffreys Drive, Osceola, 50213, United States Of America
City: Osceola
Menu Dishes: 30
Reviews: 757
Website: https://locations.pizzahut.com/ia/osceola/1002-jeffreys-drive
"The pizza was good, but when I tried to pay with cash, the workers couldn't figure it out and had to call the manager to process my order. Instead of starting on my order, they waited for the manager, causing a delay of 20 minutes. The carpet and tile were in desperate need of cleaning. Despite having plenty of staff, most of them were standing around doing nothing until the manager arrived, at which point they suddenly appeared busy even though the restaurant was nearly empty with only 2 diners. I heard 4 apologies to different customers picking up orders while I waited for mine, as the orders were not ready when promised. Most customers had to wait an additional 10-20 minutes for their orders. It's unclear if this was just an off night for the pizza place, but 2 out of the 4 people waiting mentioned that this was a common issue. One customer even received a free order due to a previous mistake. She waited over 20 minutes for her order, with the staff having to apologize for the delay once again. It may be best to consider another dining option unless you're willing to take the risk."
All prices are estimates on menu.