Shogun Japanese Grill

The Shogun is a nice Japanese Asian restaurant in Atascocita with potential to 5 stars. The waiting staff is very nice, the food offers are a great selection and variety of standard items. There are great lunch options available Monday to Friday. However the dishes are a bit too oil-laden for my taste.

This is not a hibachi experience, just live cooking. I've been to multiple other hibachi restaurants, and they've all wowed the table with a performance. This one had no performance just live cooking. The only reason for 2* is the food was good. But the restaurant needs to work on their cleaning routine I had a very unappetizing view of gunk.

Our experience was not the worst but definitely won 't be returning Please don 't order sweet sour or any dipping sauce for your wantons ..literally ketchup I was kinda embarrassed for them,???????? Empty restaurant and empty drinks.. And please don 'torder the samurai roll...yuck ???? But the shaggy dog, humble roll, chicken roll we 're ok .. View menu

Our experience wasn't the worst, but we definitely won't be returning. I suggest avoiding the sweet and sour sauce and any dip sauces; literally just ketchup was a bit embarrassing for them. The restaurant was empty, and so were our drinks. Also, steer clear of the samurai roll. However, the shady dog, humble roll, and chicken roll were acceptable.

First time here with my Husband on my birthday. Customer service is 5 stars but the food is a 3. Ate at the Hibachi grill and the seasoning was awful. Just plain and no flavor. The best thing was the crispy chicken roll. We really enjoyed that. The grill was totally clean and we did not get a soup and salad that comes with the meal. Made my lunch date a little soggy. But dinner will be much better.

Unprofessional and they don't make sense. My party never got a table due to only missing two of 10 who came within 5 mins. When asking how long for another table the hostess got an attitude and said if the party was on time we wouldn't have to wait. Shethen said something in Japanese I'm assuming and started to act flustered from the heat of the restaurant and fell against thefish tank..... Such a rude bizarre unprofessional experience View menu

The service was unprofessional and confusing. My party never received a table because only two out of ten guests arrived within five minutes. When we asked how long the wait would be, the hostess responded with an attitude, saying that if we had arrived on time, we wouldn’t have to wait. Then, she seemingly switched to speaking Japanese and started acting as if she were fluent, but then stumbled against the fish tank due to the heat in the restaurant. It was such a rude and bizarre experience.

The experience was decent. I loved how everything was made in front of you. There was a bit of a wait with getting our food but the drinks kept us company. The server was a little slow with getting refills and getting the correct orders (forgot my appetizer that I ordered) but overall it was a decent experience. I order the chicken with fried rice and the chicken was over cooked and dry. The hurricane drink wasn't strong enough for me. The Margarita and Long Island were definitely better. The tab was definitely pricy but I appreciated them stamping that there was an 18% gratuity already added.

The staff at this restaurant is extremely rude and incompetent. They gave my pick-up order to the wrong person and refused to rectify the situation, leaving me without the dinner I had ordered. I don’t understand how management can allow such poor customer service, especially when they refuse to acknowledge their mistake and instead accuse me of picking up my order, which I absolutely did not. I spent nearly an hour in the restaurant trying to figure out what was going on, as they kept going back and forth, saying they would make it right but then claiming they couldn't. In the end, they didn’t even re-submit my order. I’ve gone from a five-star rating to a one-star rating because this manag... View menu