Phone: +17136611663
Address: 2617D W Holcombe Blvd, 77025, Houston, US, United States
City: Houston
Menu Dishes: 33
Reviews: 506
Website: https://locations.smoothieking.com/ll/US/TX/Houston/2617~-D-W_-Holcombe-Blvd_
"Worst Smoothie King experience ever. Ordered a 40 ounce and a 32 ounce smoothie for my spouse and me, and also asked for a separate cup we had a little one sleeping in the car and were not sure if she wanted some smoothie when she would wake up, so extra cup seemed like the best choice . The owner made the decision to charge me 54 cents for the extra cup. I know that she had some discretion there, but I understand it from a business perspective. So far so good. After some wait the owner then served me a 32 and a 20 ounce smoothie. When I pointed out that she had made a mistake and that I had ordered a 40 ounce and not a 20 ounce drink, she first blamed me ! for the mistake. I never order 20 ounce smoothies. I assured her that I had asked for a 40 ounce extra large which the cashier confirmed. She offered to make another 20 ounce smoothie. I asked whether I should pay the difference. I guess since they had made a mistake, and they wrongfully blamed me for the mistake, and since they had me waiting in line for another preparation time and my family waiting in the car I would have expected the owner to make up for it. How wrong I was. No apologies, and yes, I was to pay for the difference. Certainly not great customer service ... but ok. However, they then charge me A FULL SECOND 20 OUNCE SMOOTHIE!! Seriously?! They were supposed to charge me the difference between 20 and 40 ounce, not a full new drink. So this is getting pretty bad. When I point this out, they first refuse to change it. I have to make a scene in front of other customers before the owner offers to refund me which results in her putting $1.60 on the table. I am dramatically confused now. She explained it to be the price difference between the 40 ounce smoothie and the 2x 20 ounce smoothie that I had paid. Btw no paper trail, no corrected invoice. She just put some change on the table... and it was the wrong amount. I voiced my confusion. She offered to do the math on a napkin. I had to guide her through her own math to demonstrate that she was shortchanging me of a dollar. After she recognized her error, she finally pays me back my money. Again zero apologies from her. The owner finally passed me the two smoothies. I point out that she had forgotten to include the extra cup. She refuses to give me the extra cup. I say I paid for it. She has the nerve to ask me for the receipt. After everything that had gone done. I produce the receipt and she hands me my order. Finally. Still zero apology. I have never been treated so badly at any Smoothie King. This is not some employee gone rogue, this was the owner showcasing the worst customer service possible. Absolutely unbelievable. If you want a smoothie from Smoothie King there are plenty of other locations to choose from. My family and I were frequent customers at this location, but we 'll be looking for another options now. I won 't be leaving my money here in the future."
Full menu - 33 options
All prices are estimates on menu.
Weight Management
Slim Blends
Fitness Blends
Kid'S Cups
**Please Note That Extras Added Under Special Instructions Will Be Charged .99 Cents Each!!!!
Featured
Take A Break Blends
Pizza
Protein
Grilled chicken with a lemon and herb marinade, served with a side of roasted seasonal vegetables.
Juice Shots
Slim Down
Smoothie Chargers
Enjoy A Treat
Chicken
Dessert
Fitness Blends Smoothies
Veggie Blends
Go Nutty For Vegan
Kids Cups
User
Awful service so rude and the owner does not care to change it's obvious.
Address
Reviews
User
come every day. smootheias always consistent and ready for pick up when I arrive.
User
I love the Lean 1 pineapple mango smoothie as my meal replacement after my training.
User
This location is very clean and respectful my family would definitely come back again View menu
User
Usually order online. Have to wait about half the time just depends if it’s around lunch or the weekend. Love the front parking access.
User
Employee Gisele was definitely a breathe of fresh air earlier today I didn't even need a additive to my smoothie ? great ?? access to the company
User
The staff is so polite and helpful and makes wonderful smoothies! Never too icy, always smooth and creamy. And prices compared to other smoothie kings are unbeatable! Try The Hulk, Yogurt D-Lite or Green Tea Tango: These are just some of my favorites. View menu
User
Horrible location. You can tell they don’t pay well by the type of folks they hire. They can’t read, understand basic English nor do they have basic sense on how and when to make people’s orders. Michelle is vile and a virus with her trash attitude and inability to comprehend the basics. They hire anyone who needs a job and don’t care
User
I thought here was a DELICIOUS mango smoothie. The shop is immaculate, they sell several types of healthy snacks, trail mixes, protein bars, protein powder, etc. The owner is very nice and friendly. Your menu offers a variety of options and extras. I highly recommend visiting this Smoothie King location. You'll be very glad you did it.
User
Worst Smoothie King experience ever. Ordered a 40 ounce and a 32 ounce smoothie for my spouse and me, and also asked for a separate cup we had a little one sleeping in the car and were not sure if she wanted some smoothie when she would wake up, so extra cup seemed like the best choice . The owner made the decision to charge me 54 cents for the extra cup. I know that she had some discretion there, but I understand it from a business perspective. So far so good. After some wait the owner then served me a 32 and a 20 ounce smoothie. When I pointed out that she had made a mistake and that I had ordered a 40 ounce and not a 20 ounce drink, she first blamed me ! for the mistake. I never order 20... View menu
Houston
Houston, USA, is a vibrant city known for its diverse culture and cuisine, featuring Tex-Mex, barbecue, and seafood. The city's culinary scene reflects its rich blend of Southern and international influences.
Categories
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Juice Freshly squeezed and revitalizing beverages made from the finest fruits, offering a burst of natural flavors. Perfectly refreshing, our juices provide a healthy and delicious way to quench your thirst.
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Lunch Satisfy your midday cravings with our delicious lunch menu. From fresh salads and hearty sandwiches to savory soups and vibrant bowls, each dish is crafted to give you the perfect midday boost. View menu
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Chocolate Decadent chocolate treats crafted with rich, high-quality cocoa. Indulge in an array of offerings from silky mousses to molten lava cakes, each designed to captivate your senses and satisfy your sweet cravings.
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Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!
Amenities
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Takeout
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Delivery
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Accepts Credit Cards
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Wheelchair Accessible
