Phone: +16508020534
Address: 1187 San Carlos Ave, San Carlos, CA 94070, United States
City: San Carlos
Menu Dishes: 35
Reviews: 2228
Website: https://www.starbucks.com
"I ordered on my mobile app and decided to go order food to give some time to have our drinks ready. We go inside, there are so many people waiting for drinks mobile and store orders. There is only 1 bartista and 1 cashier on the floor. There are so many backed up drink orders and he is making them so slow like he doesn't care. There was no other employee there to support and get the drinks out to customers. We had to wait 25 min for our drinks they were wrong. The stickers on the drinks are there for a reason, but I guess when you have people who work there not caring nor apologizing for the wait. The other employees were in the back talking. There needs to be more attention to customers at this store. They were not necessarily busy but all the piled up drink orders made it like that. I heard customers ask how much longer do we have to wait? This always seems to be a issue at this store. Why it doesn't get attention and better customer service is beyond me. I came because it was in the location we were heading to but I won't make a point coming back to this one."
All prices are estimates on menu.