The Pond Ice Cream - Menu

55 E Duarte Rd Unit 103, 91006, Arcadia, US, United States

🛍 Coffee, Seafood, Ice Cream, Ice Cream Shop

4 💬 156 Reviews
The Pond Ice Cream

Phone: (+1)6268698669

Address: 55 E Duarte Rd Unit 103, 91006, Arcadia, US, United States

City: Arcadia

Menu Dishes: 25

Reviews: 156

Website: https://thepondicecream.com/

"Customer service was terrible. When we walked in the boy didn’t even say a word to us. He almost looks surprised that he even had customers. The girl who was accompanying him had to keep looking at her notes to tell us what toppings came with which flavors because it wasn’t posted on the wall. They played rap music with swearing making it awkward for brining any kind of family outing, were playing on their phone and laptop while we were still sitting there, and just were not friendly. The chocolate rolled ice cream didn’t come with enough Oreo topping. The only reason we’re giving this two stars is because the cereal flavor and toppings were actually pretty good, otherwise would’ve been one star. Also way too pricey. Would not recommend."

Full menu - 25 options

All prices are estimates on menu.

Rolled Ice Cream

Dessert

Soft Serve

Daily Scoop

Ostiones Doce Ostiones

Desserts

Featured Items

Flavors

Wonderful Waffles

Speciality Drink

Scoops

Specialty Teas

The Smoothies

Ice Cream Rolls

Hot Drink

Non Coffee Drinks

User User

Cool place, great taste.

Address

Show Map

Reviews

User
User

big ice and aromen. love it.


User
User

Weird flavor, but I loved it.


User
User

interesting soft ice cream, but the texture is a bit glacial. View menu


User
User

The gentleman working there was so sweet. And he put such effort into each of our orders.


User
User

The restaurant offers top-quality ice cream, delicious coffee, and generously-sized sesame toast.


User
User

The restaurant has a cool atmosphere and vibe, but I was not impressed with the passion fruit ice roll. View menu


User
User

I love it the people working there are so nice to me and my family when I went in. Definitely recommend


User
User

The service at this restaurant was excellent - friendly, prompt, and attentive. The staff answered all our questions and even helped us select and customize our desserts. And, most importantly, the food was absolutely delicious!


User
User

Customer service was terrible. When we walked in the boy didn’t even say a word to us. He almost looks surprised that he even had customers. The girl who was accompanying him had to keep looking at her notes to tell us what toppings came with which flavors because it wasn’t posted on the wall. They played rap music with swearing making it awkward for brining any kind of family outing, were playing on their phone and laptop while we were still sitting there, and just were not friendly. The chocolate rolled ice cream didn’t come with enough Oreo topping. The only reason we’re giving this two stars is because the cereal flavor and toppings were actually pretty good, otherwise would’ve been one... View menu

Arcadia

Arcadia

Arcadia, known for its horse racing, offers diverse dining with Asian flavors like dim sum, sushi, and noodles, reflecting its rich cultural tapestry and vibrant community.

Categories

  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite! View menu
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
  • Ice Cream Shop A delightful destination for ice cream lovers, offering a variety of creamy, handcrafted flavors and toppings that are sure to satisfy your sweet tooth. Indulge in a refreshing treat that'll take you to dessert paradise!

Amenities

  • Vegan Options
  • Outdoor Seating
  • menu
  • Accepts Credit Cards
  • menu
  • Wheelchair Accessible

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The Derby

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233 East Huntington Drive Arcadia, CA 91006-3745, United States

Menu • Soup • Steak • Cheese • American


"Hate to write this review but our service was one of the worst I 've ever gotten. Our reservation is at 7pm and didn 't get seated until 7:20pm. We had an older lady who gave us a menu and didn 't come back until 7:50pm. Noted we didn 't get any water or bread while waiting. Finally we put in an order and appetizers did not arrive until 8:15 (30 mins+ . Then entree did not arrive until 9pm. It 's been two hours at this point! We quickly ate and just wanted to get out of there as desserts would prob been another 30 mins. Worst of all, the older lady who I felt bad for, was condescending and rude. She would talk to all other tables and did not check in nor acknowledge us throughout the meal. Someone else came to refill our water, gave us more bread. I had to ask the other person that I wanted dessert to go since she was too busy chatting with another table for at least 10 mins. When she finally came to us she got upset and said you shouldn 't have told them you want dessert to go well okay I wouldn 't if you were non existent for the past two hours and I needed SOME service. Customer service was the worst, and you think the food would make up for it. However this is worst than Outback Steakhouse, the steak was dry and covered in a cream sauce. For this price I rather go to a more reputable steakhouse, they cannot say they are a long institution and think it 's an excuse for bad food and service. We 've been to Musso and Franks and Lawrys multiple times and both have been around for a long time, but at least their service and food match their reputable name. Save yourself the headache."