Phone: +18147565727
Address: 10220 John Williams Ave, 16401, ALBION, United States
City: ALBION
Menu Dishes: 14
Reviews: 1871
"This is by far the worst dining experience I have ever had. The meal started off harmless enough with a delicious tossed salad and bread. The server was also very sweet and attentive. When my main course of gnocchi with mushrooms arrived, I noticed that there was a crack running all the way from the side of my plate, through the center, and out the other side of the plate. The crack was deep and full of black dirt. I immediately told the server in a kind matter what was wrong with the plate and she said she would immediately get me another dinner on a plate that was not cracked. This is where the whole experience when awry. A woman sitting on the other side of the restaurant saw the server take my plate back to the kitchen and she immediately approached two tables near her and started talking about how awful I was that I sent my meal back. The other two tables turned around and looked at me and made me extremely uncomfortable. This was not at all the fault of the restaurant, but I called the server back and told her to take my meal off the bill as I had lost my appetite due to the unwanted attention the 3 tables across the restaurant were giving me. After I had done this a man from one of the other tables got out out of his seat and told me to shut my mouth and that I had no business to send my food back. He was yelling at me and insulting me so loudly that a man from the kitchen had to come out and see what the problem was. Although the man from he kitchen and the server were both extremely professional and kind, I will never dine in this establishment again. The clientele is brash,, rude, and borderline violent. The restaurant is dirty and appropriate health regulations are not maintained. Food should never be served in a cracked plate due to the chance of contamination. I felt like I was at a bar involved in a bar fight instead of dining at a family restaurant. It really was that bad."
All prices are estimates on menu.