Boneless Meal Deal
Wingstop

Wingstop

1765 E Bayshore Rd, 94303, East Palo Alto, United States

Family • Chicken • American • Chicken Wings


"Tonight, my partner and I were desperately craving Wingstop. The one closest to us was closed, so we searched online and saw that this location was open until 1am. It took us 30 minutes to get there, we arrived around 12:20am and there were about 5 customers inside. I walked up to the cashier/server (his name is Jose) and was about to order, but he stated they were no longer cooking.....I thought to myself that they wanted to wrap up earlier than closing....which felt unfair. I showed Jose that on google it says they are open until 1am. I also pointed out that their OPEN sign was on...he walked to the switch to turn it off and said the kitchen was no longer open for orders... So, I left. I opened the doordash app while in the parking lot, and noticed this same wingstop was accepting orders?? So, I placed an order from the same Wingstop, on doordash. When I went to pick up my order, 2 other customers came in and ordered food. Which Jose gave to them without a problem. My partner was pretty unhappy that the cashier (Jose) had an attitude with me and was very inconsiderate and didnt allow me to order. So, she walked in with me to pick up the order. When he gave us our order, my partner voiced her dissatisfaction with how he handled the situation and he quickly became frantic and erratic. He was raising his voice and acting very unusual. He needed to be reminded that he was at work and needed to compose himself. His manager, who we spoke with stated he has an attitude problem, and asked him go home. I would personally stay away from this location if customer service means anything to you because it certainly doesn't exist here."