Wraps • Lunch • American • Sandwiches
American • Catering • Sandwiches
Italian • American • Sandwiches • North American
"I can't express enough how disappointed I was with this place. The prices they charge for the sizes they provide are outlandish. $8.00 dollars for a small. The spoon they provide for the chili is bigger than the small sandwich. I get it... it's a small... I shouldn't be expecting a monstrous size sandwich...which I wasnt...but nowhere listed do they provide info about sandwich sizes. Maybe put some sizes up on the website so customers are aware. Never again firehouse, we'll stick with Jersey Mike's!"
Catering
Casual • Catering • Fast Food • Sandwiches
"I used to work at the now closed) location in Orem. I still get a strong craving for them from time to time. Stopped in one day and ordered a #1 they used to be numbered) the cashier was extremely rude and said we don’t have numbers here. Then I apologized and told her I hadn’t been in in a while and they used to be numbered. She scoffed at me and was very short and rude. I know working retail is hard and I had my bad days so I brushed it off. Drink area was disgustingly dirty. Half the sodas were out of order. Floor was very sticky. Yelling kept coming from the back from other employees and my sandwich took 15 minutes because there was only one person working the line. Tasted good but was sloppy. I think the employees could use a little more training."
Tea • Subs • Catering • Fast Food
"Update: I’ve called multiple times to the niceville location about getting a refund and they keep telling they cannot issue refunds from orders on the app. Offered me a free medium sub when I come back. Like I am going back there….my order was way more than a medium sub.I placed a curbside order through the app at 5:58pm for pick up at 6:10pm.I arrived at the store at 6:14pm and called the number on the window to let them know I arrived. I stated my name and car make/model and that I had a curbside order. The young lady that answered said ok and hung up. I then waited in my car for my order. After 20 minutes I called back. At 6:34pm I called back and said that I had been waiting on my curbside order. A different lady answered this time and said they no longer do curbside orders and that my order had been ready on the rack inside. I told her someone should have told me that the first time I called. I would have walked inside to pick it up. After sitting in my car for 20 minutes, and my food sitting out for 20 minutes, I asked for a refund. She told me she could not do a refund because I placed the order on the app and that I would have to call back at another time to speak to a manager. There would have been no issue if I was notified during the first phone call that there is no longer curbside orders."
