Phone: (+1)4356779000
Address: 314 W Hunter Rdg Dr, 84719, Brian Head, US, United States
City: Brian Head
Menu Dishes: 19
Reviews: 200
"Unfortunately, our experience was marred by the front desk staff. The gentleman we encountered was short with us and came across as rude. This impression extended to my 12-year-old son, who returned frustrated after receiving no help. When we inquired about checkout time, he said "noonish." My son clarified by asking if that meant 12 PM, to which the staff member simply repeated "yeah, noonish." The next morning, we received a call around 11:45 AM asking why we hadn’t checked out yet. Additionally, the bathroom door was broken, sliding open unexpectedly, which made it impossible to shower or use the restroom in privacy. The beds were the most uncomfortable we encountered during our travels, despite this being the only luxury hotel we stayed in; the others were more like Holiday Inns. We were looking forward to the pool, but the waterfall feature was never turned on, and the indoor hot tub was out of order. Overall, our stay was disappointing. **Rooms:** The rooms were spacious and well laid out, but unfortunately, the beds were uncomfortable, the bathroom didn’t lock, and the cabinet handles kept coming off when we tried to use it for the refrigerator. **Nearby Activities:** There are beautiful trails nearby for hiking and exploration. **Walkability:** While there are other hotels and a convenience store close by, this resort felt somewhat isolated."
All prices are estimates on menu.