Phone: +18166760899
Address: 502 S Belt Hwy, St Joseph, MO 64506, United States
City: St Joseph
Menu Dishes: 25
Reviews: 1548
Website: https://locations.churchs.com/mo/st-joseph/502-south-belt-hwy
"Horrible Customer Service, first time I have ever had to call to talk to a manager or make a bad review. Lady who took my order was very rude and acted like she couldn’t care less. I asked for honey mustard and was told to ask at the window. I get to the window and the lady says nothing and just holds her hand out for the card, I then ask for napkins and honey mustard and she looks at me and says nothing. After she gives me my food and card back I realized I didn’t have napkins or sauce and said ma’m three times getting louder each time. But she was too busy having her back turned to the window talking to a co-worker so when I arrived at home I called and asked to speak to a manager. The lady who took my order was on the phone and once again and when I asked she kind of annoyedly said yeah. I could hear her ask someone “This guy wants to speak with a manager” and someone said “I don’t want to speak to him, tell him there’s not a manager here right now. And when she came back and told me there was no manager I said let me speak to who ever is in charge and a lady answered with a horrible attitude and I could tell the conversation was going No-Where so I just hung up and made this review. I’ve worked in fast food and know how some days are bad but this was awful customer service."
All prices are estimates on menu.