Church's Texas Chicken

502 S Belt Hwy, St Joseph, MO 64506, United States

🛍 Tea, Cafés, Drinks, Chicken

3.4 💬 1548 Reviews
Church's Texas Chicken

Phone: +18166760899

Address: 502 S Belt Hwy, St Joseph, MO 64506, United States

City: St Joseph

Menu Dishes: 25

Reviews: 1548

Website: https://locations.churchs.com/mo/st-joseph/502-south-belt-hwy

"Horrible Customer Service, first time I have ever had to call to talk to a manager or make a bad review. Lady who took my order was very rude and acted like she couldn’t care less. I asked for honey mustard and was told to ask at the window. I get to the window and the lady says nothing and just holds her hand out for the card, I then ask for napkins and honey mustard and she looks at me and says nothing. After she gives me my food and card back I realized I didn’t have napkins or sauce and said ma’m three times getting louder each time. But she was too busy having her back turned to the window talking to a co-worker so when I arrived at home I called and asked to speak to a manager. The lady who took my order was on the phone and once again and when I asked she kind of annoyedly said yeah. I could hear her ask someone “This guy wants to speak with a manager” and someone said “I don’t want to speak to him, tell him there’s not a manager here right now. And when she came back and told me there was no manager I said let me speak to who ever is in charge and a lady answered with a horrible attitude and I could tell the conversation was going No-Where so I just hung up and made this review. I’ve worked in fast food and know how some days are bad but this was awful customer service."

Full menu - 25 options

All prices are estimates on menu.

Spicy Family Value Meals

Family Combo Meals

Sandwiches

Limited Time Offers

Salad

Indian

Promotions

Fried Chicken

Entrées

Chicken

Desserts

Tenders

Spicy Meals

Sandwich Combo

Spicy Side Items

Kamron Kamron

Food was good and it was hot. Didn't have to wait in drive thru long at all.

Address

Show Map

Reviews

Gavin
Gavin

Christmas Dinner from Churches was excellent! Service excellent... Thank you Churches.


Kamron
Kamron

Babe thanks for buying us dinner tonight we love it I love you to the moon and stars and back


Julie
Julie

The chicken was incredibly tasty, and the staff was both friendly and attentive. I will definitely come back! View menu


Jaunita
Jaunita

I always make it a point to stop here on my way back to Ohio after visiting family. Everything is incredibly crispy!


Shanna
Shanna

This is the best place for chicken in Saint Joe. The apple pies are exceptionally tasty, and the prices are quite affordable. You really can't make a mistake choosing this restaurant!


Roger
Roger

I ordered a twelve-piece mix, but when I got home, I found that I only received eight pieces of chicken. I had specifically ordered twelve and confirmed it when my order was given to me. Unfortunately, this isn't the first time I've encountered a problem like this at this location. While the food is delicious and the staff is friendly, they seem to have difficulty with order accuracy. Just a heads up! View menu


Tyanne
Tyanne

This restaurant reminds me of KFC but features a wider variety of Southern and spicy options. I thoroughly enjoyed the jalapeño poppers along with the jalapeño ranch sauce. The biscuits were also uniquely delightful! The staff was impressively quick in handling our order. Additionally, they have a fascinating tea machine. On top of that, the bun on the chicken sandwich was among the best I’ve ever had!


Verdie
Verdie

Whenever I go to St. Joe, my kids insist that I pick this up for dinner. They would go to great lengths for the spicy chicken! As for me, I prefer the original flavor, which is absolutely delicious. I would give it four stars because I usually order the family pack with two sides, which is supposed to feed a family of four. However, a single package of French fries definitely isn’t enough to satisfy a teenage boy! The food is excellent, and the service is fast and friendly.


Brandt
Brandt

Horrible Customer Service, first time I have ever had to call to talk to a manager or make a bad review. Lady who took my order was very rude and acted like she couldn’t care less. I asked for honey mustard and was told to ask at the window. I get to the window and the lady says nothing and just holds her hand out for the card, I then ask for napkins and honey mustard and she looks at me and says nothing. After she gives me my food and card back I realized I didn’t have napkins or sauce and said ma’m three times getting louder each time. But she was too busy having her back turned to the window talking to a co-worker so when I arrived at home I called and asked to speak to a manager. The lad... View menu

Categories

  • Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere. View menu
  • Drinks Quench your thirst with our refreshing selection of drinks, from hand-crafted cocktails and fine wines to non-alcoholic delights, including sodas, juices, and expertly brewed coffee and tea. Perfect complements to your meal!
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.

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"We arrived shortly after 7 p.m. and immediately overheard one of the staff engaged in a conversation filled with extremely foul language, which was quite off-putting for a first impression of a restaurant. After a few minutes, we were finally seated, but then we felt completely forgotten. It took over 40 minutes before a waitress came to take our drink order, and we quickly decided to order our food at the same time. The wait for our food was equally long, taking another 35 to 40 minutes. I ordered the Simon sandwich with french fries. Unfortunately, it was drenched in so much barbecue sauce that it soaked through the bread and made it nearly impossible to enjoy. The roast beef was stringy and tough; every bite resulted in half the filling falling out, making it hard to chew. In the past, I have ordered that sandwich dozens of times and always considered it one of the best in St. Joseph, but tonight it was barely edible. I ended up leaving a quarter of the sandwich and quite a few of the french fries on my plate. The fries were overly greasy and tasted like they had been cooked in old oil. After we placed our food order, we didn't see our waitress again, so there were no drink refills, and we weren't even asked if we wanted dessert. This was certainly not the experience I wanted my friend to have at a restaurant I used to cherish. I have no plans to return anytime soon."