Phone: +17062919996
Address: 2415 Shorter Ave SW, Rome, United States
City: Rome
Menu Dishes: 35
Reviews: 5193
"When we arrived to place our order, we were told to wait. We waited for 15 minutes without anyone coming back to check on us. Even after we tried to say hello multiple times, we received no response. So, we decided to go inside to order instead. Upon entering, we found three employees just hanging out, yet no one greeted us or made any attempt to take our order. After waiting about five more minutes without being acknowledged, we ultimately decided to leave. It was frustrating to see other cars leave the drive-thru as well, losing business because the staff seemed more interested in socializing than serving customers. The service was extremely disappointing."
Full menu - 35 options
All prices are estimates on menu.
Famous Fingerz & Wings
Big Zalads
Family Meals
Platters
Famous Fingerz & Wingz
Fingerz & Wings Mealz
Chicken Wings
Wings
Crispy chicken wings tossed in your choice of tangy or spicy sauce.
Salads
Cobb Salad
Crisp lettuce topped with grilled chicken, bacon, avocado, eggs, tomatoes, blue cheese, and vinaigrette.
Shareables: Snacks & Sides
Entrées
Fried Pickles
Crispy battered pickles fried to golden perfection, served with a tangy dipping sauce.
Plate Ore
Flavorful Favorites
Sides
Famous Meal Deals
Sandwiches
Grilled Chicken Sandwich
Grilled Chicken Sandwich: Juicy grilled chicken breast, lettuce, tomato, and onions, served on a toasted bun with a hint of mayo.
Zappetizers
Main Course
User
It was a standard drive-thru experience with prompt service and everything made to order. I look forward to coming back again.
Address
Reviews
User
This is the only Zaxby’s I go to in Rome. The food is fantastic most of the time, and the staff is friendly. I really enjoy the boneless wings meal!
Sandra
I’ve been to Zaxby’s multiple times in 2024, and I have to say, it fails to impress. My orders are consistently wrong, and the food is always served cold. They really need to work on these problems.
User
I went through the drive-thru to grab some lunch and ordered the Boneless Wings and Things. Unfortunately, my boneless wings came without any sauce. They really need to improve their customer service. View menu
User
I usually just order the same Ole thing from here which is the chicken finger plate... so I can only rate that. The chicken is always tender and delicious never have I had a bad piece. No complaints from me with this particular location
User
I frequent this Zaxby's because it's conveniently situated close to my workplace. Today, I want to give a special shoutout to the cooks—the fries were cooked to perfection, and the chicken was warm without being overcooked. Fantastic job by the staff today!
Cathy
I encountered a minor issue with my order, but the general manager reached out to me and resolved it. The staff were very understanding and apologized sincerely. Initially, I wasn't planning to return, but after experiencing the outstanding customer service from Dana and Rio, I will definitely be coming back. View menu
Rocio
I’m a fan of Zaxby's salads, but my visit to the Shorter Ave location in Rome was quite disappointing. I ordered a Cobb salad, but the lettuce was old and wilted, and the cucumbers had a bitter taste. Unfortunately, I had to throw away half of it. I just hope I don’t end up with any foodborne illness from this experience.
User
Did drive-thru which can move kinda slow sometimes but this day things moved quickly. The young man that took my order and money was cheerful and sweet! He seemed to have genuine smile on his face! That's always a good thing in these times. If you wantkindness you must be kind!! I hope he felt the same with our brief interaction!
User
When we arrived to place our order, we were told to wait. We waited for 15 minutes without anyone coming back to check on us. Even after we tried to say hello multiple times, we received no response. So, we decided to go inside to order instead. Upon entering, we found three employees just hanging out, yet no one greeted us or made any attempt to take our order. After waiting about five more minutes without being acknowledged, we ultimately decided to leave. It was frustrating to see other cars leave the drive-thru as well, losing business because the staff seemed more interested in socializing than serving customers. The service was extremely disappointing. View menu
Categories
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Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
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American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes. View menu
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Chicken Wings Savory and crispy chicken wings, perfectly seasoned and irresistible. Choose from a variety of mouthwatering sauces that range from tangy and spicy to sweet and zesty, made to satisfy every craving.
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North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.
Amenities
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Debit
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Takeout
- menu
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Delivery
- menu
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Visa Card
