"My friend wanted to shop at Walmart, so I seized the opportunity to grab a footlong sub. Unfortunately, what stood out most about this experience was the sloppy service I witnessed. I could see the sandwich artist preparing my order, and it became apparent she was either new or still in training. When she was adding the veggies, several items spilled back into the trays, creating quite a mess. I watched as she clumsily dealt with the fallen ingredients and tried to fix the sandwich. It was a rather unfortunate display, and I couldn't help but feel disappointed.
The assembly of the sandwich felt awkward, and the final product left much to be desired. Although the sandwich itself was still edible, she carelessly wrapped it and tossed it into a paper bag without much care. When I requested three cookies, her response was friendly, which was a nice change. However, it was still an odd experience. I've always found Subway to have a certain standard, but this time, it seemed like the staff member didn’t have much motivation, perhaps just going through the motions to make the time pass more quickly.
The sandwich was still tasty—I had the spicy Italian with American cheese, and I particularly enjoyed the pepperoni. Overall, my experience at this Subway in Sioux Falls, South Dakota, was quite different from what I usually encounter at any Subway or fast-food restaurant, especially in terms of service. At Subway, you can see how your sandwich is made, unlike many other fast-food chains where everything is prepared out of sight and quickly handed to you.
While the service significantly influenced my review, it doesn't diminish my appreciation for Subway and what it represents to me. It's possible the employee was just having a bad day, and I happened to witness it while placing my order. Still, the sandwich itself was satisfactory, and I appreciated the flavor of the processed meat in my spicy Italian.
That said, based on this experience, I might hesitate to return to this particular Subway unless absolutely necessary. I did attempt to place my order using the SUBWAY app, but it didn’t load properly, so I ended up ordering in person and paid by scanning the QR code. I love Subway, but the attitude exhibited by the staff made me reconsider my feelings a bit. We all have our off days, but it shouldn't be evident to customers.
If you find yourself in the area and are looking for a meal, this Subway could still be a convenient option. The location is inside a Walmart superstore in downtown Mitchell, South Dakota, near the entrance and cash registers, at 1101 East Spruce Street. They accept major credit cards as well as cash, and parking is quite generous since you’re at Walmart. I'm not sure about the local public transportation options in Mitchell, but having a rental car or a friend nearby is probably your best bet, or you could use Uber or Lyft if available.
This particular Subway experience may have had its shortcomings, but hopefully, it was just an isolated incident and not indicative of a larger problem. Bad days happen to everyone. Subway remains a great choice for sandwich lovers and those looking for healthier options compared to traditional fast food. Consider Subway for a quick and nutritious meal or snack during your travels in South Dakota."
