Apple Cider Sangria
LaScala's Fire Glassboro

LaScala's Fire Glassboro

112 Rowan BlvdNJ 080282259, 08025, Glassboro, United States

Full • Pizza • Coffee • Italian


"Two bartenders had nine total customers at the bar but totally ignored our group of six trying to get a drink or two before our reservation. We had cash and a credit card sitting on the bar trying to get them to just look at us but they wouldn't so we gave up and just stood at the bar with nothing. The hostess seemed bothered helping us, then it seemed like she was just going to hand us a stack of menus and point to a booth in the very back of the place but decided to actually walk us to our seat when we asked which booth or table she was pointing to. She then made a family of ten with two kids stop eating and slide one by one out of their giant booth to remove their coats, hats scarves from the next booth over while we all stood their watching them instead of giving us one of the MANY empty booths available. Embarrassed, we offered to sit at the empty booth right next to it or ANY other table and were told There's a rotation like we don't understand the restaurant biz. Keep in mind this was a weeknight and the place never got more than maybe full. She easily could have let that family keep their things there and sat us in the very next booth and swapped the servers if needed. Next, eight of us in the booth, only four place settings, hostess said she would get them and didn't, waitress said she would get them and didn't. We ended up passing apps around and half the table didn't try anything because they had no dishes or silverware! Next, seven of us received and our dinners which tasted good while one of us waited almost an hour for his dinner. Our dinner and some drinks averaged per person without tip which is fine for a goodgreat experience but we didn't get that here. It's a nice looking place but I can't remember the last place that failed on so many customer service levels. We'll never be back and if there is an actual owner versus a corporation behind this place heshe better start spending lots more time there before it's too late"

Thunder Bay Grille Pewaukee

Thunder Bay Grille Pewaukee

N14 W24130 Tower Place, 53188-1169, Waukesha, United States

Full • Casual • Dining • American


"My wife and I visited this restaurant for dinner to evaluate it as a potential venue for a bridal shower. We hoped to get a feel for the place beforehand. Upon arrival, we were seated promptly, but we ended up waiting 15 minutes for our waitress to take our drink orders. When she finally returned, we ordered an appetizer along with our main courses. Despite the dining room being nearly empty, we had to wait a long time for our food to arrive. She brought our salads first, and after another lengthy wait, we finally received our main courses. Unfortunately, our appetizer never made it to our table. When I brought this to the waitress's attention, she suggested that perhaps it had been delivered to another table, explaining that a large party was occupying another section of the restaurant and that the kitchen was overwhelmed. She reassured us that we wouldn’t be charged for the appetizer we never received. What a nice gesture. After finishing our main courses, we again waited quite a while for the check. Throughout the meal, we were not offered refills on our drinks nor asked if we wanted dessert. As a result, we will definitely not be booking a room for the bridal shower, and it's very unlikely that I'll return for another meal. The food was mediocre at best. In our 35 years of marriage, it was the first time I saw my wife add salt to her food, as she felt it needed some flavor. To be fair, when I spoke with the manager about our disappointing experience, he offered to cover the bill, though that wasn’t my intention for the conversation, and I declined his courteous offer. If I could rate the service zero stars, I certainly would."

Pemrose

Pemrose

211 12th Ave STN 37203, Nashville, United States

Steak • Pasta • Coffee • Brunch


"This Sunday brunch was quite the disappointment. The music was very loud that we were talking over each other. We arrived at 11am thinking the buffet would be fully stocked. The displays of the food looked minimal and like there was a crowd before us, and there wasn 't. The dessert table was a bowl of cut up fruit, plain yogurt and cheese cake squares. We expected danish, and a variety of breakfast breads and desserts, per the website. We had to ask for more bacon, salmon and the crab cake benedict that we all looked forward to was SO dry. We got up and ask the bar for salt and pepper and we also got our own carafe of water. The disappointment was in the variety of food and the lack of it in a buffet setting, everyone we spoke to in the buffet line made mention of that. The Cesear salad was soaked in dressing and wilted, the meat and cheese platter were sparse, desserts minimal. The last disappointment was they ran out of decaf coffee. How does a restaurant run out of decaf and why wasn 't someone sent to the store to get some? We settled for decaf tea, which we were charged for. It should have been comp 'd since there wasn 't any coffee. For the price of the meal, which my bills was $119, and my friends was higher because there was more people on his tab, it was NOT worth it. This was a special occasion with people in from out of town, VERY disappointed. I won 't be going back or bringing anyone there"