"As always, the food is great and exactly what you expect at the melting pot. However, every trip we make to this restaurant starts off on a difficult note with the hostess. No matter how close you are to your reservation time, no matter how many empty tables they have, you always have to wait at least 10 minutes for them to finish their conversation, tidy up their papers, and finally get around to seating you. We thought that perhaps we were having one off experiences, but this has happened for the last three visits. Different times of day, different hosts hostesses. We said something to the manager this trip just to provide some friendly feedback, and I guess we must’ve offended the staff because our service went from excellent to poor after that conversation. We love fondue, but feel it’s time for us to go on a break! As long as you have plenty of time, give the melting pot a try. "