Bread Slices
Chicken Salad Chick

Chicken Salad Chick

4062 Plaza Blvd Suite 20, 32608, Gainesville, US, United States

Soup • Cheese • Chicken • Sandwiches


"I went to Chicken salad Chick and ordered two large potato soups. Upon arriving home the soup tasted extremely old possibly burned from the bottom of the pot. I enjoy the potato soup often from the Gainesville Florida location. Today it was different, so when I called to inquire, I was treated as a problem for asking questions. I called to inquire very respectfully about how long the soup is generally out for and or if it is stored until the next day. After I spoke to the person who answered the phone regarding my question who had no idea) The phone was forwarded to The manager .. Clay . Clay, spoke very condescendingly toward me since I was inquiring. He then continued to give me the run around and divert my question and walk me around the bush.. as to how long it is out. I informed him I 'm not looking for free soup.. I 'm just inquiring whether or not it is actually FRESH today... I eat it often and it tastes oddly off. OLD! He proceeded to tell me As I already said finally mentioned to me the soup is out for roughly 6 hours or UNTIL ITS GONE.. No Sir, That was the first time you told me it is out roughly 6 hours.. or we would not still be conversing, Thank you!! He hung up. When calling the number back to ask for the manager 's name, I was sent to voicemail multiple times. Then when answered another employee answered a young lady claims she 's the manager and wanted me to explain the situation againn for a third time. It 's too much! THE SOUP IS OLD and the manager is lacking basic customer service skills. Very unprofessional. Very disappointed! This staff needs coaching!!!"