Buttered Noodles
Willow Wood Market Cafe

Willow Wood Market Cafe

9020 Graton Rd., Graton 95444, 95444-9998, GRATON, United States

Cafe • Cafés • American • Californian


"Review is mainly in the experience here because the food is good. My husband and I drive out of our way to try this place. We walk in with smiles happy to be there. We see 3 staff about 6 feet away, looking right at us. No one acknowledges us or says hello to great us. We wait about 60 seconds and a very sweet hostess takes us to our table. The one star is for her she was lovely. We sit down and the server walks up to us with his head in his little note taking book(not sure what it 's called we wait about 20 awkward seconds and my husband says hello, how are you he nods and asked what we want to drink. No pleasantries, straight to business. We order my food comes out wrong, no problem he takes it back. No sorry about that or I 'll take care of that right away just takes the plate. There was a group next to us coming to sit down. The table next to them was empty so the gentleman moved the heater (started to closer to his people. The lady (pink coat and boots-maybe manager puts her hand up and says please don 't move that we need that for other guests (and points to the empty table next to them which 3 minutes later was moved The gentleman says, oh I didn 't no i was being watched. Lady comes back with attitude in the face I wasn 't watching you I was arranging tables for a group Wow we were shocked. 1. The staff by there behavior and demeanor don 't seem happy to be there. 2. Accommodate for your guests (they had 2 additional heaters not being used that could have been moved 3. People don 't just buy food they want a pleasant experience 4. All owners and staff should be EXTREMELY Grateful for ALL guests who bring in business that pays there bills. I 'm this economy it costs everyone so much so when they spend money with you be grateful. (Speaking as a business owner myself I express gratitude to everyone who supports me because with out them I don 't make a living. Sorry for any grammar or typo errors. Not my strength!"