The Claim Company Vernon Hills

506 Hawthorn Ctr, Vernon Hills, United States

🛍 Vegan, Western, Burgers, American

4.2 💬 1825 Reviews
The Claim Company Vernon Hills

Phone: (+1)8472471973

Address: 506 Hawthorn Ctr, Vernon Hills, United States

City: Vernon Hills

Menu Dishes: 35

Reviews: 1825

Website: https://www.theclaimcompany.com/vernon-hills/

"We had a reservation and we were on time. The hostess said there would be a thirty minute wait. I complained and the manager came over and said since we had a reservation we’d only have to wait 15-20 minutes. WHAT! We had theater tickets and had to be on time. We were finally seated 20 minutes later and then after waiting almost 10 minutes to even get water we got up to leave. The server finally came over. We stayed and ordered. The food was OK. We gobbled down the food, which is not a desirable way to eat. We got out of there as fast as we could. As Seinfeld said in an episode when renting a car, “you know how to take a reservation but don’t know how to keep it. We’ll never go back."

Full menu - 35 options

All prices are estimates on menu.

Dessert

Sandwiches

Soups

Dips, Snacks, & Small Plates

Salad Bar To Go

Salads

Main Courses

Claim Specialties

Tacos

Starters

Baked Potatoes

Pizza

Specialty Pies

Bowls

Southwest Fare

Finger Food

Burgers, Hot Dogs & Sandwiches

Chicken Dishes

Empanadas

Grilled Burger

Kid's Menu

Sundaes

Kids Menu

Bbq Specialties

Claim Salads

User User

Food Average. food was bot warm when delivered to table

Address

Show Map

Reviews

User
User

Food is good, and service was good, too. Always enjoy the Claim Company.


User
User

Good food, nice atmosphere, servers are nice helpful, definitely eat there again.


User
User

The service and dining experience were excellent. It's a shame they are leaving Vernon Hills. View menu


User
User

At their price point, the service was just OK at best. Same with the food. Sad to see the current conditions in there and won’t be going back any time soon.


User
User

Not bad, just a little dim inside. My salad seemed to have been made many hours before, cold and a little refrigerator-tasting. Good service, pleasant and helpful.


User
User

Everything was good, but I was disappointed that the salad bar was closed. Additionally, we had a problem with gnats and fruit flies buzzing around us and in our food. The server mentioned it was a summer issue, but I believe it shouldn't be like that and must be related to cleanliness or the need for the bar lines to be cleaned. View menu


User
User

The service was not good. Our server was slow and forgot things several times. Also the chicken tasted funny and I was not informed that the rice with the teriyaki chicken was wild rice which I do not like. When I only ate a few bites of my food, she didn't even ask me if I there was something wrong or offer anything else. Not impressed.


User
User

We sat at a table on the outdoor terrace, and although the view overlooked a parking lot, it was still a nice place to relax, with options for shaded and sunlit seating. Our waitstaff was absolutely delightful and provided excellent service; I regret not catching their names, but they managed the entire terrace seamlessly, which must be quite a challenge! As always, the food was delicious. We shared a chicken sluice (rache!) and a Chinese chicken salad, both of which were incredibly fresh and tasty. This was a last-minute discovery, and it turned out to be a fantastic experience, thanks to the wonderful food and service. We will definitely be back soon!


User
User

We had a reservation and we were on time. The hostess said there would be a thirty minute wait. I complained and the manager came over and said since we had a reservation we’d only have to wait 15-20 minutes. WHAT! We had theater tickets and had to be on time. We were finally seated 20 minutes later and then after waiting almost 10 minutes to even get water we got up to leave. The server finally came over. We stayed and ordered. The food was OK. We gobbled down the food, which is not a desirable way to eat. We got out of there as fast as we could. As Seinfeld said in an episode when renting a car, “you know how to take a reservation but don’t know how to keep it. We’ll never go back. View menu

Categories

  • Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
  • Western Savor the flavors of the West with our diverse menu featuring classic favorites like juicy burgers, succulent steaks, and creamy pastas. Each dish is crafted with premium ingredients for an unforgettable dining experience. View menu
  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Amex
  • Discover
  • menu
  • Visa Card
  • menu
  • Mastercard

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