Caffe Mocha
Panera Bread

Panera Bread

8076 Mediterranean Dr, 33928, Estero, United States

Coffee • American • Fast Food • North American


"7/16/2022 I am a long time Panera Bread customer and do like their food. But, today I had a disgraceful experience in their Coconut Point, Estero FL store. I placed my order and sat at a table. When my buzzer went off signaling that my food was readyI proceeded to the counter. When I arrived at the counter my food was the only food on the entire counter and there was aperson standing in front of it blocking my access to the food. I tried to reach for it but could not get past the person toreach it. She turned around and looked at me then turned her back to me again without moving and responding in any way. I saidin a normal voice that I would like to get my food. She (Meghan turned out to be the manager) gave me a dirty look andpushed my food across the counter knocking the sandwich off the plate. I then asked her if I could get some condiments whichshe was blocking also. She nearly threw them across the counter. I told her I did not understand her rude behavior and sheyelled that is it, I am calling security. Security came to my table and said I have to leave. I told him what happened and hesaid he understood and suggested that I let Panera corporate know what happened. I asked for a refund for my meal and Meghan said that is not going to happen. I asked for take out boxes to take my meal and she gave me a Dirty box. Igathered my food and left. She yelled at me on the way out the door that her name was Meghan and to make sure that I spelled itright. As a human being, let alone an employee I would apologize to anyone that I was unintentionally standing in their way. Ican not understand how anyone can keep a job with such behavior. I see by the comments that it appears to be a commonoccurrence at this location. Good food. Decent prices. Unbelievably terrible customer service ! ! !"

Olive Garden

Olive Garden

6520 Carlisle PikePA 170505251, Mechanicsburg, United States

Pasta • Salad • Italian • Vegetarian


"My wife and I visited this particular Olive Garden the other night for one of our date night 's that we regularly partake in when we do not have the kids. Before we went she, my wife that is called ahead due to the fact the website said that was what you were supposed to do when it said there was a wait. When she did it told her that there was no wait and she did not have to. We then left and were there in about 15 minutes. Once we arrived there were multiple people in the waiting room waiting to be seated which was funny considering the web site informed us that there was no wait. My wife then walked up to the front desk and she was greeted by one of the very pleasant young ladies there who informed her that there was a 30 minute wait which once again funny because we were informed that there was no wait lol. Luckily for us it did only take 30 minutes though just like they said and once we were seated the meal was great and exactly what I would come to expect from most of the Olive Garden restaurants that we have been to. The waiter Michael the one with the pony tail and the beard not the one with the big head of curly hair not that he wasn 't a good water to but I want to make sure I specify, promptly came to our table and took our order which we were ready to give to him considering we had a half and hour to figure out what we wanted. The salad, bread sticks and dipping sauces that we ordered came in a timely fashion and we had just enough time to finish them before our meal came which was nice because that is a pet peeve of mine. The food was great the service and the server was and were even better. All in all the wife and I had a great time and enjoyed our Olive Garden experience. Thank you to Olive Garden and mike for a good time."