Carolina Burger Carolina Burger

Juicy beef patty topped with chili, slaw, mustard, and onions, served on a toasted bun.

Caswell Station

Caswell Station

366 N Caswell RdNC 28204, Charlotte, United States

Wine • Soup • Steak • Seafood


"After frequently visiting this restaurant for three years, our patronage has come to an end due to a lack of professionalism and accountability from the management. I brought my family along after attending a concert the previous night. During the visit, one of our guests ordered a Greek salad and specifically requested no feta. Despite the extended wait caused by the limited staff struggling to meet the guests' demands, we informed our server about the salad issue. The server, who was handling a large party and three other tables on the patio, summoned the manager to our table. The manager's immediate response, blaming our guest for not being aware that the dressing contained feta, was unprofessional. Instead of addressing the minor issue with the salad, we decided to request our check as the manager escalated the situation into a shouting match.We had to ask for water and boxes a second time, having waited over 18 minutes upon arrival without receiving any water. The manager went so far as to remove my salad, which I had hardly touched, and discarded it. When we mentioned this to the manager, he deflected responsibility, making the issue about who moved the plate from the table. The discrepancy was evident since we were short one bowl after ordering four entree salads.As someone who has successfully managed food service establishments for seven years, it's incredibly disappointing to encounter key holders who lack the qualities of true leaders. Instead of listening and understanding, they respond defensively. I anticipate taking this matter to the proper channels, including the Better Business Bureau (BBB), as it's disheartening to believe that unethical practices still persist in 2023. I strongly recommend implementing comprehensive cross-training in workplace practices and effective escalation management"

Jay's Deli

Jay's Deli

630 Friendly Center Road, Greensboro, 27408, United States Of America

Delis • American • Ice Cream • North American


"One thing that I absolutely love about being part of humanity is that each of us has our own feelings and thoughts. Isn 't it amazing that you can be very close to somebody, and yet find out that several of your other close friends don 't like them. Or you go see a Broadway show and you walk out loving it to find out that the others in your group hated it. No one is right and no one is wrong. Each of us has our own perspective and taste, and that makes the world go round and makes it all so interesting! I say that as I begin this review of Jay 's Deli at Friendly Shopping Center because as much as I have been completely baffled over the years why anybody would want to go there, when I went there for lunch the other day due to the choice of my guest, the place was absolutely packed with at least 20 people waiting to get in. I don 't understand that. Jay 's is a deli? I don 't know, but where I come from in New York, a deli is a place you go for outstanding sandwiches like pastrami and corned beef and delicious side dishes like potato salad and coleslaw. To me, Jay 's is one big plastic factory The place is conveniently located at Friendly Shopping Center and there is plenty of parking nearby. As I approached the deli I could not believe how packed it was. Like I said, people were lined up waiting to get in. My guest already had a table waiting for us, so I was happy to join her and was immediately given the bland menu. It was a day I was trying to be healthy and so I ordered a grilled chicken salad. The food came pretty quickly considering how busy the place was, but when I saw what was on my plate, it was understandable t There was very little prep time needed. Some shredded lettuce, a few pieces of tomato and a piece of chicken drowning in some sweet barbecue sauce that I did not like. Nothing had changed since the last time I had been there several years ago. That salad could have been prepared at a Wendy 's drive-thru and I would not have been able to tell the difference. In retrospect, I should have scraped off all of that brown goo that they put on top of the pitiful salad that I was given. It did not take me long to finish it, and I was still hungry when I was done, and if I did not hate the food there so much I would have ordered something else, but I was not in the mood for another piece of plastic to eat I have to give Jay 's Deli props because they have been around as long as I can remember and people love that place as long as I can remember and I have not liked that place as long as I can remember! Service and location was good. Food was lousy. It 's not that easy to get a good deli sandwich in Greensboro, but I say without hesitation, Jay 's Deli ain 't it! Next time you go to New York check out Katz 's Deli on Houston Street and you will know what I 'm talking about. In the meantime, if you want something fast and convenient and don 't care about the taste or quality Jay 's Deli is the place to be!"