"We waited with excitement 30min early for this restaurant to open its doors, Our anticipated visit to Ella's unfolded into a regrettable experience that left much to be desired. The restaurant's aesthetic charm and beauty was overshadowed by a series of unfortunate incidents. Upon being seated at a table still bearing remnants from the prior night, we felt a wave of discomfort. Despite my attempt to clean the table with a Lysol wipe, the initial impression was far from ideal.While in the beginning the waiter's friendliness was a positive note, we thought we stay and give this place a chance I thought however the culinary journey took a downturn with the arrival of our breakfast. A simple order for scrambled eggs with cheese turned into a culinary misadventure when a hard, inedible thick hard slice of cheese on top of the eggs, I requested scrambled eggs with cheese, meaning cheese inside the eggs not a thick of sliced hard not edible cheese on the side ridiculous. The potatoes, were disappointingly raw, making them impossible to enjoy.Our attempts to communicate these issues to the server were met with a lack of acknowledgment, we were the only customers in the restaurant so why lack of service? I requested sour toasted toasts no butter, to eat with my eggs, I thought this would rectify the situation, but it took a long time for the bread, server brought one slice of white bread drench in so much butter I had to squeeze the butter off, also not toasted, I was only able to eat half of the one slice. Meanwhile, my husband, having ordered corned beef hash, found himself faced with an entirely different and unpalatable meat, he said it did not taste ok and there was a funny texture, the appearance was different from what corn beef looks like and taste like so he stopped eating it because it started to make feel stomach aches.The climax of our dissatisfaction came with the presentation of the bill a staggering $750 for a breakfast that fell far short of expectations. A subsequent check of the receipt revealed the error, leading to a corrective request from my husband. The server was so preoccupied that if it was not for my husband stopping him before he charged us $750 for a $50 breakfast.The server's preoccupied by a young lady that also works there, I did not see her working just consuming the server and his time, evident during our visit, further added to the overall disappointment. As we were left waiting for the corrected bill, Compounding our woes, my husband experienced stomach pain during the meal, after the meal into the night, leading us to believe that the food quality had been compromised, leading my husband to have a long difficult day and night.In an attempt to convey our discontent, my husband left a note on the receipt detailing the litany of issues we had encountered. This experience not only left us out $50 but also marred what should have been an enjoyable outing. We sincerely hope that Ella's takes this feedback constructively and makes the necessary improvements to prevent others from enduring a similarly disheartening experience.It really hard to write a negative review but the owner needs to step up and address these issues, this is a new restaurant, if you can not make a basic scrambled eggs/cheese you have a big problem."
Classic Ceviche
