"My husband and l had been to Carrabba's in Kennesaw Georgia and the experience didn't go well at all, so l never wrote a review at that time. Recently we visited the Carrabba's in Douglasville Georgia and l to share my opinion. When we entered the restaurant, we're greeted with a young lady smiling that seated us. Our server came over and introduced herself to us, again with a smile. We placed our order and l continued to watch the lady standing where the food was coming out of the kitchen. I knew that she was the manager and that it was one of her jobs to look over the food before it was served. I was drawn to watching her multi task with such extreme ease. She was constantly noticing everything going on around her and also monitoring the food. If a napkin fell on the floor 5 feet away from her she spotted it and picked it up. She would go in the kitchen and out, answer questions with the servers, and as soon as a plate of food came out, she was right there to check it. WOW, she was amazing. So professional, responsible, articulate, and l could go on !!! I asked our server for her name and she said her name was Charmaine. I said to our server, she's amazing, and she also agreed. I have been exposed to many wonderful dining experiences in my fifty years but hadn't ever seen anyone show such strong work ethics as that by Charmaine. I want corporate to realize what an asset Charmaine is to Carrabba's. Before l left l walked up to her and l introduced myself to her, and again a smile !!! Amazing !!! Sincerely Susan Zito."
