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Avanti's Italian Ristorante

Avanti's Italian Ristorante

4711 N Rockwood Dr Corporate Offices Peoria, IL 61615-3628, United States

Pizza • Lunch • Salads • Italian


"Ordered a pizza and a gondola online at 12:50 PM. Drove to the restaurant and immediately went into the carryout lobby. Wasn 't long to have my turn at the counter and was told it would be a while for the pizza. Ok. It 's only been 10-ish minutes. Waited patiently for 20+ minutes, asked about my pizza and was told again it would be a bit as they were short-handed. Ok. Not unusual in many places, but pushing the limits of acceptability here. A bit before I asked about my order, I noticed what I thought might be my pizza getting put into the warming oven. Counterguy never paid any attention to those two pizzas that were in there in spite of having pulled a couple of other orders out to give to their owners. So back to waiting. At about 1:35 (45 minutes after the order was entered), Counterguy says 'Here 's your pizza '. To which I replied, Um, that 's a 6 , I ordered a 10 AND a gondola. Is this a 10? He said no, grabbed a gondola (at least it was the right one), and then proceeds to finally look into the warming oven, at the very pizza that has been sitting in there for over 30 MINUTES! Turns to hand it to me and I say You 've got to be kidding me! That pizza 's been sitting there for half an hour or more while you left me waiting? ' Counterguy sharply replies 'I 'm trying to do five things here. ' No apology, just an excuse that he was too busy. Granted he was busy, but he never even looked at that pizza or the other one in there in all that time. So while I was waiting and I was basically watching my pizza turn into a brick. Counterguy proceeded to deny responsibility for the poor service when I addressed his snappy response about being busy. Got to my car (finally) with my pizza and gondola. Before leaving the lot, called the manager and was told only that he would talk to Counterguy and discipline him accordingly. No empathy, no apology, just mostly dead silence. Discipline him accordingly sounds to me like he was likely not even going to say a word to him. This ticked me off further and though not proud of it I gave him an earful, too. Got home with my brick with extra cheese and after one bite, tossed the whole dam*ed thing in the garbage. I have never had worse service at Avanti 's."

Rozzi's Lakeshore Tavern

Rozzi's Lakeshore Tavern

1022 W Lakeshore Dr, 05446, Colchester, US, United States

Fish • Meat • Salad • Casual


"I really wanted to love this place, but I didn't. While our personal server was very kind and was clearly working her tail off, the overall experience was extremely disappointing. When we arrived, the place was very busy, which we expected as it was a Friday at 5:00 but we literally stood at the door next to the bar for 10 minutes before any staff member even approached us. The bartender and another waitress walked by us at least 20 times and literally avoided eye contact with us. There were empty tables that needed to be cleaned up but there was clearly not enough staff to do so. Honestly, we would have been very content to just wait for a table when they were ready to seat us but it's just common courtesy to at least say hello to an arriving customer and let them know that at least their presence has been acknowledged. With COVID, we have experienced first hand the lack of staff and the difficulty in trying to accommodate patrons and we get it, but it only takes two seconds to say hi and we will be with you shortly to make a customer feel at least welcomed.Once our waitress finely did seat us, the overall experience was unremarkable. Let's be clear, she did her VERY best, but all in all, the ambience was mediocre, the food meh, and the sense that outsiders weren't overly welcome was tangible rude comments were made about us by some locals at the bar in such a way that it was purposeful for us to hear. I felt bad for our waitress she clearly was overworked and underpaid. My advice, if you are a local, keep on going. I'm sure the treatment you receive is fabulous. If you are just visiting, there's probably other places that will be more accommodating."

Avanti's

Avanti's

2320 E Washington St, East Peoria, United States

Pizza • Pasta • Italian • Sandwiches


"The menu is impressive, offering a wide variety of choices. Some of our favorite appetizers include the mozzarella sticks and mushrooms, and their garden salads are always fresh and crisp. For main dishes, we love the homemade lasagna, tortellini with meat sauce, and baked cod with Italian vegetables. If you're in the mood for a cold sandwich, you can't go wrong with Avanti's Famous Gondola, featuring lean ham, salami, American cheese, and fresh salad. For a hot sandwich, the roasted ham and cheese or my personal favorite, the roasted turkey with Swiss cheese, never disappoints. My go-to appetizer is their fried mushrooms served with ranch dressing—so delicious! With numerous menu options, Avanti's is one of our favorite Italian restaurants for family meals. Their bread is always fresh and tasty, and having dined here for over 30 years, I've never been let down by the food or service. For our Christmas party on December 15, 2018, we opted for their buffet, which was absolutely fantastic! I think we've found a perfect venue for future family Christmas gatherings. Everything was just right, and our little elf of a waitress did an outstanding job. The buffet included spaghetti with meat or Alfredo sauce (the best I've ever had), salad, Italian vegetables, gondola sandwiches, and their famous bread served at the table. We all had a wonderful time, and with our large family, it was great not to have to worry about cooking!"