Phone: (+1)8028632342
Address: 1022 W Lakeshore Dr, 05446, Colchester, US, United States
City: Colchester
Menu Dishes: 35
Reviews: 467
"I really wanted to love this place, but I didn't. While our personal server was very kind and was clearly working her tail off, the overall experience was extremely disappointing. When we arrived, the place was very busy, which we expected as it was a Friday at 5:00 but we literally stood at the door next to the bar for 10 minutes before any staff member even approached us. The bartender and another waitress walked by us at least 20 times and literally avoided eye contact with us. There were empty tables that needed to be cleaned up but there was clearly not enough staff to do so. Honestly, we would have been very content to just wait for a table when they were ready to seat us but it's just common courtesy to at least say hello to an arriving customer and let them know that at least their presence has been acknowledged. With COVID, we have experienced first hand the lack of staff and the difficulty in trying to accommodate patrons and we get it, but it only takes two seconds to say hi and we will be with you shortly to make a customer feel at least welcomed.Once our waitress finely did seat us, the overall experience was unremarkable. Let's be clear, she did her VERY best, but all in all, the ambience was mediocre, the food meh, and the sense that outsiders weren't overly welcome was tangible rude comments were made about us by some locals at the bar in such a way that it was purposeful for us to hear. I felt bad for our waitress she clearly was overworked and underpaid. My advice, if you are a local, keep on going. I'm sure the treatment you receive is fabulous. If you are just visiting, there's probably other places that will be more accommodating."
All prices are estimates on menu.