Crispy, golden chicken nuggets; tender and juicy inside, perfect for dipping.
Tacos • Chicken • American • North American
"I had a very unpleasant experience at Jack In The Box. Before I even entered the restaurant, a female employee rudely slammed the door in my face. I asked if I should use the other door, and as I walked to it, she harshly opened the door again. When I approached to place my order, she abruptly asked, "WHAT DO YOU WANT?" I sensed her frustration and mentioned that if she was upset, I would prefer to be helped by someone else. She insisted she wasn’t mad but said they were closing and demanded to know my order. However, it was only 9:57 PM on May 14, 2022, and there were still people eating inside. I didn’t deserve to be treated this way. I suggest reviewing the surveillance footage for reference. My carry-out order number was 381."
Burgers • American
Burgers • American • Sandwiches • North American
"Three of us went through the drive-thru. One person ordered tacos, another got a burger—though it could have been a sandwich—and I went for my favorite: curly fries from Jack in the Box. I thought about getting a Diet Dr. Pepper, but I had already had too much caffeine earlier. Two of us spent between $1 and $10, while the third spent between $10 and $20. The two who spent less were just grabbing snacks."
Burgers • Breakfast • Fast Food
Cafés • Casual • Mexican • Fast Food
"There was 1 customer inside and I was the only one in the drive-thru. I ordered breakfast and lunch for myself and a friend at work which is where I am now. When I pulled in, my GPS said I should get to work by 647am. I figured even if they took 10 minutes to make my food I would be ok. But it took 20 minutes for them to hand me 2 breakfast sandwich combos 4 drinks, and a double sourdough jack combo. And right now after looking at my drink as I grabbed it to come inside, I was disgusted. My coke cup was filthy on the outside and has fingerprints all over it. It also looks as though the woman took a drink or was drinking out of the cup she filled because there are 2 lipstick spots under the lid where someone's mouth was on the cup. This was the second day in a row I visited this jack in the box on my way to work and today's service was horrible. I am afraid to even eat my food because what if this woman touched my food as well with those filthy hands. I spent almost $35 on 3 combos and an iced coffee and thw only thing that im gonna a touch is the iced coffee because I need some coffee this morning. I want my money back. If you don't think I am calling to give them a bad review on their survey too, you are mistaken"
American • Breakfast • Sandwiches • North American
"Rude customer service plus I was overcharged: I visited this place today on 04/29/2024 around 5:25 PM only to buy one large size french fries and one orange juice. First they prepared my order wrong. Instead of fries they offered me large size of soda and when I told them about their fault, guy did not apologize and filled a box of fries and gave me that and took large soda back but didn’t refund my money. They overcharged $8.15) me too for one large fries and one orange juice. I checked jack in the box prices online and both items’ price add up to $4.79. This review is being left to help people to be extra careful when you order at this place. Obviously mine wasn’t a big order this time but if this overcharge) can happen to a small order, this can happen to big order too. Thank you all, Everybody Stay Safe"
Tacos • Burgers • Chicken • Fast Food
"I had an excellent experience on a late Sunday afternoon. I ordered through the mobile app for pick-up at the counter, and everything was flawless. My food was prepared exactly as I requested and was ready in just over five minutes. The Jumbo Jack burgers and tacos were wonderfully made. The flavors were fantastic, and the tomatoes and lettuce on the burgers were very fresh. The staff was friendly and efficient, ensuring my meal was served piping hot. The dining area was clean, and the condiment bar was well-stocked. Overall, it was a thoroughly enjoyable meal. I visited this same location about a month ago while passing through Yuba City, and the service and food were just as impressive then as they were today. I'll certainly be returning. Thank you for the great service!"
Cafés • Burgers • Chicken • Fast Food
"I visited Jack in the Box in the afternoon, close to closing time, with another group. We placed our order, and while our friends received their food, we sat waiting for ours. As time went on, it felt odd that our order hadn’t arrived yet, especially since other customers came in after us, placed their orders, and received their meals before we did. My partner decided to check in at the counter to find out the status of our food. The staff member who took our order seemed unaware of what happened, so the manager was called over. The manager then retrieved our food, which had been sitting in a bag on the counter for about ten minutes, unprotected and not even placed in the warmer. To make matters worse, the staff member at the counter carelessly picked up the bag, dropped it partway down, caught it with their hip while laughing as if it were all a joke, and then handed it to my partner. This level of food handling and customer service is completely unacceptable."
Meat • American • International • North American
"I go to this jack in the box quite often and they can NEVER get my order right. I understand that most of the staff is teenagers but it's ridiculous. I don't understand how it's so hard to get an order right. I have worked in a restaurant and i simply cannot comprehend how orders can get so messed up. yesterday my fiancé ordered one jr jack with regular fries and one double bacon cheeseburger with fries. he received one jr jack and one chicken sandwich, no fries and no double bacon cheeseburger. he then had to go back through the drive through to re-order his food that should've been made correctly the first time. tonight we went through the drive through and had ordered a jr jack and a REGULAR fry as well as a couple other items and we had received all curly fries. no wonder these people are working at fast food restaurants, they can't even put together a simple order. i never ever write reviews but this is ridiculous, the employees at this location really work hard for their $15.50 an hour. I guess it is my mistake is going back."
Burgers • American • Breakfast • Fast Food
"The burger was topped with plenty of cheddar cheese."
Cafés • American • North American • Fastfood Burger
"The food was good—fresh and hot. Unfortunately, the cashier at the drive-thru didn't accurately take my order and didn't confirm it at the speaker or the payment window. When I got my order, I noticed an item was missing. When I pointed this out, she told me to go around again because there was a car behind me. I explained that I had ordered two items, but she insisted she only heard one, and with a dismissive look, she told me to circle back and reorder. I clearly started my request with "Can I please get two?" but she shrugged and dismissively said, "Sorry, you'll need to go back around." I chose not to go around again. I believe she could have allowed me to place my order and simply asked me to wait where they usually bring out the food. There was no attempt on her part to correct her mistake, and she showed no remorse or concern at all."
Burgers • American • Fast Food • North American
"This is easily the worst Jack in the Box I've ever been to. I've gone there several nights in a row after work only to find my food consistently cold. It seems like the food just sits out for hours before it's served. The tacos were cold as if they had been made hours earlier, and the burger was poorly assembled and squished. If I wanted a smash burger, I'd choose a different place."
American • Fast Food • Sandwiches • North American
"I've lost count of how many times I've gotten home only to find that a sandwich or side was missing from my order. I've called to report the issue and request a replacement, but I've never received a callback. Once, I did get an email asking if I had been contacted, and when I replied no, that was the end of it. Additionally, they sometimes close unexpectedly, even though they claim to be open 24 hours. However, the location on Chapman consistently delivers better service, so I recommend going there instead."
Casual • Tacos • Burgers • Fast Food
"Well.. bummer.The worst part of this review is that this is a local location for me. Very close to home and has opportunity to be a regular stop.However, it will not make it to my list of places to return to dine.Very dirty. Everywhere. From tables to floor, window seals to the ordering counter. Food, trash, and dirt/dust buildup.We moved away from the window seat because it was nasty. The picture doesn't do the floor justice.. trash and food under almost every table. Part of the floor by the back trash can was sticky.My disappointment is only heightened by the fact we had to wait to order because 2 employees were in the dining room, cleaning... or at least I thought they were cleaning.. I guess not...This review reflects the evening shift, as we entered at 5:20pm. By the time we left, I knew this review was not going to be a good one. Management here needs improvement. I'll never blame the staff on one like this simply because I FIRMLY believe in lead by example and teach what you know. Direct reflection on management says they are unaware the dining room is filthy, and not leading by example.Since it is a local location, I'll check back in a month or so. Hopefully by then something will improve.Wheelchair accessibility: Accessible"
Tacos • Coffee • Burgers • Fast Food
"I had a very disappointing experience at this restaurant. They often have nothing available in the evenings or are even closed at times. I was assaulted at the drive-thru, and instead of cooperating with the police, the staff demanded a search warrant. I was attacked by both a man and a woman. It’s hard to understand why anyone would choose to support a business that clearly doesn’t care about its customers. I would not recommend this place at all."
American • Breakfast • International • North American
"I visited the Jack in the Box on Mission Ave after work and ordered 20 tacos, 3 cheeseburgers, and 1 grilled chicken salad. When I received my order, the salad was missing, so I informed the lady at the window. She insisted I had asked for a chicken sandwich instead of the salad. I corrected her, but she suggested I just take the lettuce and use the sandwich patty. Feeling tired, I reluctantly agreed. When I got home, I discovered I only received 10 tacos! I tried calling multiple times, but each call went straight to voicemail. Frustrated, I got back in my car and returned to the restaurant at 10:30 PM. This time, I went inside, and the staff member asked if I needed help. I explained the situation about the missing salad and the fewer tacos. Instead of resolving my issue, she asked if I wanted to place my order again! I told her no, that I had already paid and just wanted my other 10 tacos. I noticed a large amount of pre-made tacos on the warming tray, yet she still insisted I had to pay again. Eventually, she gave me the additional tacos, but the experience left a sour taste. This isn't the first time I've had issues at this location. The service is consistently poor, and it seems they need staff who can properly understand English and take orders accurately. My family and I have been loyal customers for many years, but if the service doesn't improve, I don't think we'll be returning. I suspect the woman I dealt with is the manager, which is concerning."