Chicken Rightrice
Cava

Cava

19825 Belmont Chase Dr Ste 100, Ashburn, Virginia, USA, 20147, United States

Salad • Juice • Falafel • Mediterranean


"Dear Management of Cava, I hope this message finds you well. I recently visited your restaurant and felt compelled to share my experience, as it left me feeling quite disappointed and uncomfortable. Upon paying for my meal with a $20 bill, I was taken aback when the cashier scrutinized it thoroughly, even going so far as to insinuate that it might be counterfeit. This made me feel unfairly targeted and embarrassed, as if I were being treated with prejudice. My cashier even began to yell across the kitchen this is a fake right? to what seemed to be the supervisor. Upon checking if my TWENTY DOLLAR bill was real using a counterfeit detecter pen, i was fully aware if the bill was fake it would show a pen mark, which in this case it didn 't. The workers huddled up and began to try their very best to have the pen mark appear. I cannot tell you how sad it is to have to deal with this in 2023. And whats worse is this review probably won 't allow you all to find sympathy enough to punish the workers, yet it 'll move you to feel sorry . Throughout the interaction, I sensed a reluctance to complete the transaction, with every possible excuse being offered to avoid serving me. This left me feeling unwelcome and undervalued as a customer. I believe it is crucial for businesses to treat every patron with respect, regardless of their appearance. Such an experience tarnishes the reputation of your establishment and discourages potential repeat business. You certainly won 't be seeing me again! I hope you take my feedback into consideration and address this matter appropriately. I believe in the potential for improvement and look forward to a more inclusive and welcoming environment in the future. I am not happy with the handling of the situation as it came across as needlessly prolonged and, frankly, unwarranted. Thank you for your attention to this matter. #BLM"