"error rate up to 80% started with a 75% error rate, went to 80% and then to 85% error rate in errors made to my pickup orders last year. I originally never checked my orders, but every time I came home, I noticed something was missing. I accuse myself not to check before leaving, but how hard is it to get a simple wing / rider / nachos order right? missing fires, false wing sauce, forget carrots / ranch dressing, 2 orders of boneless instead of one and one, failing to give me reward points, adding things to my order that I did not want, etc. seriously, how uncompetent can these people be? I have even stopped ordering online because of the mistakes and ordering only in person now, but still they do. I have recently been informed that another regional manager has taken over so that hopefully the dinge will improve (they cannot get worse). below are the updates since my original review:Update 8/14/22. like the clockwork they forget the ultimate afteros with my order, but for the luck this time I checked. error rate now at 80%Update: 9/11/22. this time my big pommes were missing. now error rate at 85% omt, 3 bites for 40 wings and 3 pieces celery. platz is the worst update: 10/2/22. It could be that they finally learned. my order was perfect with all the things I ordered, including. Maybe it's a sign of things to come. we just need to see the worst management ever!"
Chili Queso Dip
