Phone: +12078445800
Address: 105 Fair Mall RdME 04086, Topsham, United States
City: Topsham
Menu Dishes: 35
Reviews: 6745
Website: http://www.buffalowildwings.com/
"The customer isn't important at BWW. We walked in and waited in a line of another customer also waiting for a hostess. There is a hostess stand at the front door. No hostess. After mins a hostess came to help, but she could only do one thing at a time. It would have been efficient to check the customer in and then check my party in. The hostess checked customer in and then left to do another task. The store manager came over, but instead of helping, she rolled her eyes and lipped words of disappointment about the hostess' work ethic. The manager did not recognize the line to be seated, though there were to tables available for new customers. It's too loud in BWW as well. When I provided a certificate for credit with the waiter called the same manager over who stated she didn't do credits at this store. I told her I had received a certificate credit at this store in past, so it was possible to complete. I don't do those here. This shouldn't be the diners experience, so go somewhere else. Rude staff and inappropriate decisionmaking and very poor managers without reasonable experience with customer care and operations"
All prices are estimates on menu.