"On Sunday, November 23rd, we were returning from Napa towards San Jose, deciding to have lunch at San Rafael. We ordered koobideh kobabs, grilled chicken, chicken kebab, and chicken koobideh kobab.After twenty about an hour, the waiter brought the food, but some dishes were forgotten. When we pointed it out, he didn't apologize, stating they are confused and short-staffed.“After an hour ? How come? No excuse?”I said.The food quality: The koobideh kebab was a bit tough and dried , and the rice was undercooked. The chicken had cooled, and there was solidified oil in the dish. The chairs and tables were dirty, and there weren't enough utensils; we had to ask for disposable ones.We had a bad experience, and if I could, I would give a negative rating."