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Buffalo Wild Wings

Buffalo Wild Wings

2055 Badlands Dr, 33511, Brandon, United States

Bbq • Cafés • Chicken • American


"Y'all. Just don't eat here. 8 months ago they delivered food that had been made 6 hours before. 6. Hours. They actually brought us soggy boxes that the sticker showed the time of prep was 6 hours before. I had ordered online the night before for the following evening, so I guess they wanted to save time by risking food poisoning for food that sat out on the counter half the day.They gave us a gift card for that, we gave them the benefit of the doubt and finally tried them again. Then last night, they topped themselves by missing 18 of 25 items we ordered. One set of 12 wings completely missing, zero celery or carrot sets, zero side sauces and not a single one of the extra sauces we ordered. Our son got plain wings so he could try the different sauces we ordered, so he ended up with plain wings with nothing to use on them, and this was supposed to be a special treat for him. I got no wings at all. My husbands wings were ok. They were nice enough to send us someone else's order of mango habanero wings but that sauce is so hot it can trim your nose hairs just by smelling it, so that was a no go for anyone in my family. We ordered 2 orders of onion rings and one was perfectly fine, but the other looked like half a batch from the bottom of the basket, burnt and very sparse. We paid almost $100 for this order and when we called the store manager they blamed the delivery driver, being short staffed and did pretty much everything BUT take responsibility before finally hanging up on me. Refused to send someone with the missing food. Offered a gift card? But that did nothing to remedy the situation. Seriously, don't bother with this place. Read other reviews, too. They have had similar issues. We contacted corporate and they offered apologies and a refund, and said they will be investigating the complaints against this store. Better, but it still didn't fix the dinner situation. Just save yourself the hassle and headache and hungry tummies and find a better wing place."